Subject: Re: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance 9-Piece High-Speed Blender 1200W Black // Defective warranty check
From: Denmark A <[email-masked]>
To: Ivy <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Abel <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>, Samran Iftikhar <[email-masked]>
Date: Sun, 28 Jun 2020 12:22:01 +0400
List-Id: <ccteam.mumzworld.com>

Dear Ivy,

Replacement item received with thanks.

Regards,
Den mark

On Sun, Jun 28, 2020 at 11:32 AM Denmark A <[email-masked]> wrote:

> Dear Ivy,
>
> Thank you.
>
> Regards,
> Den mark
>
> On Sun, Jun 28, 2020 at 11:24 AM Ivy <[email-masked]> wrote:
>
>> Hi Denmark,
>>
>>
>>
>> Replacement will be delivered to your warehouse today.
>>
>>
>>
>> Thank you!
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Ivy Czarina Rosel
>>
>> Online Sales Executive
>>
>>
>>
>> Mob:                     +971 55 248 1227
>>
>> Dir:                         +971 4 247 6754
>>
>> Email:                    [email-masked]
>>
>> Website:              www.algt-me.com
>>
>> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Sunday, June 28, 2020 10:50 AM
>> *To:* Mohamed Magdy
>> *Cc:* Ivy; Abel; customer care; Returns.fc; Kenneth Nwaso; Alina
>> D'Souza; Umang Mehrotra; Samran Iftikhar
>> *Subject:* Re: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance
>> 9-Piece High-Speed Blender 1200W Black // Defective warranty check
>>
>>
>>
>> Dear Mohamed,
>>
>>
>>
>> Item still not yet delivered.
>>
>>
>>
>> @Ivy <[email-masked]> FYI
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Sun, Jun 28, 2020 at 10:47 AM Mohamed Magdy <[email-masked]>
>> wrote:
>>
>> @Denmark A <[email-masked]> ...Are we done here?
>>
>>
>>
>> Thanks
>>
>>
>>
>> On Thu, Jun 25, 2020 at 3:35 PM Ivy <[email-masked]> wrote:
>>
>> Hi Abel,
>>
>>
>>
>> You can give it to Prasanth to include on the delivery.
>>
>>
>>
>> Appreciate if you can label it “C/O DENMARK”.
>>
>>
>>
>> Thank you!
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Ivy Czarina Rosel
>>
>> Online Sales Executive
>>
>>
>>
>> Mob:                     +971 55 248 1227
>>
>> Dir:                         +971 4 247 6754
>>
>> Email:                    [email-masked]
>>
>> Website:              www.algt-me.com
>>
>> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Abel [mailto:[email-masked]]
>> *Sent:* Thursday, June 25, 2020 3:30 PM
>> *To:* 'Denmark A'
>> *Cc:* 'Ivy'; 'customer care'; 'Returns.fc'; 'Kenneth Nwaso'; 'Alina
>> D'Souza'; 'Umang Mehrotra'; 'Samran Iftikhar'; 'Mohamed Magdy'
>> *Subject:* RE: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance
>> 9-Piece High-Speed Blender 1200W Black // Defective warranty check
>>
>>
>>
>> Dear Team,
>>
>>
>>
>> The unit is ready for collection.
>>
>>
>>
>> Thanks and regards,
>>
>>
>>
>> Abel
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked] <[email-masked]>]
>> *Sent:* Thursday, June 25, 2020 1:18 PM
>> *To:* Abel <[email-masked]>
>> *Cc:* Ivy <[email-masked]>; customer care <[email-masked]>;
>> Returns.fc <[email-masked]>; Kenneth Nwaso <
>> [email-masked]>; Alina D'Souza <[email-masked]>; Umang
>> Mehrotra <[email-masked]>; Samran Iftikhar <[email-masked]>;
>> Mohamed Magdy <[email-masked]>
>> *Subject:* Re: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance
>> 9-Piece High-Speed Blender 1200W Black // Defective warranty check
>>
>>
>>
>> Dear Abel,
>>
>>
>>
>> Please update.
>>
>>
>>
>> Regard,
>>
>>
>>
>> On Wed, Jun 17, 2020 at 8:27 AM Denmark A <[email-masked]> wrote:
>>
>> Hi Abel,
>>
>>
>>
>> Thank you for your email.
>>
>>
>>
>> Regards,
>>
>>
>>
>> On Wed, Jun 17, 2020 at 8:02 AM Abel <[email-masked]> wrote:
>>
>> Hello Team,
>>
>>
>>
>> I am checking the unit now. I will give update once finish.
>>
>>
>>
>> Thanks and regards,
>>
>>
>>
>> Abel
>>
>>
>>
>> *From:* Ivy [mailto:[email-masked]]
>> *Sent:* Tuesday, June 16, 2020 4:49 PM
>> *To:* 'Abel' <[email-masked]>
>> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
>> [email-masked]>; 'Kenneth Nwaso' <[email-masked]>;
>> 'Alina D'Souza' <[email-masked]>; 'Umang Mehrotra' <
>> [email-masked]>; 'Samran Iftikhar' <[email-masked]>; 'Mohamed
>> Magdy' <[email-masked]>; 'Denmark A' <[email-masked]>
>> *Subject:* RE: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance
>> 9-Piece High-Speed Blender 1200W Black // Defective warranty check
>>
>>
>>
>> Hi Abel,
>>
>>
>>
>> Kindly let us know if you have received the below unit.
>>
>>
>>
>> Thank you!
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Ivy Czarina Rosel
>>
>> Online Sales Executive
>>
>>
>>
>> Mob:                     +971 55 248 1227
>>
>> Dir:                         +971 4 247 6754
>>
>> Email:                    [email-masked]
>>
>> Website:              www.algt-me.com
>>
>> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked] <[email-masked]>]
>> *Sent:* Tuesday, June 16, 2020 4:27 PM
>> *To:* Ivy
>> *Cc:* Abel; customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza;
>> Umang Mehrotra; Samran Iftikhar; Mohamed Magdy
>> *Subject:* Re: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance
>> 9-Piece High-Speed Blender 1200W Black // Defective warranty check
>>
>>
>>
>> Hi Ivy,
>>
>>
>>
>> Can we get an update on this?
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Wed, Jun 10, 2020 at 3:29 PM Denmark A <[email-masked]> wrote:
>>
>> Hi Ivy,
>>
>>
>>
>> Noted on this thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Wed, Jun 10, 2020 at 3:27 PM Ivy <[email-masked]> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Kindly send the unit to our warehouse and put label “FOR REPAIR C/O ABEL”
>>
>>
>>
>> Thank you!
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Ivy Czarina Rosel
>>
>> Online Sales Executive
>>
>>
>>
>> Mob:                     +971 55 248 1227
>>
>> Dir:                         +971 4 247 6754
>>
>> Email:                    [email-masked]
>>
>> Website:              www.algt-me.com
>>
>> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Wednesday, June 10, 2020 2:22 PM
>> *To:* Ivy
>> *Cc:* Abel; customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza;
>> Umang Mehrotra; Samran Iftikhar; Mohamed Magdy
>> *Subject:* Re: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance
>> 9-Piece High-Speed Blender 1200W Black // Defective warranty check
>>
>>
>>
>> Dear Ivy,
>>
>>
>>
>> Please see the attached sales invoice for your reference.
>>
>>
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Wed, Jun 10, 2020 at 2:19 PM Ivy <[email-masked]> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Please provide the invoice of this order.
>>
>>
>>
>> Thank you!
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Ivy Czarina Rosel
>>
>> Online Sales Executive
>>
>>
>>
>> Mob:                     +971 55 248 1227
>>
>> Dir:                         +971 4 247 6754
>>
>> Email:                    [email-masked]
>>
>> Website:              www.algt-me.com
>>
>> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Wednesday, June 10, 2020 11:42 AM
>> *To:* Ivy; Abel
>> *Cc:* customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza; Umang
>> Mehrotra; Samran Iftikhar; Mohamed Magdy
>> *Subject:* Order # 700237277 // AT-N12S-0912 // NutriBullet Balance
>> 9-Piece High-Speed Blender 1200W Black // Defective warranty check
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Reason of return:  warranty, confirmed with vendor
>>
>> Remarks: doesn't workd at all
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>>
>> --
>>
>>
>>