Subject: Re: urgent dispatch 100141712_2
From: Ronald Gaviola <[email-masked]>
To: Mary Anne Agapito <[email-masked]>, Abdelmohsen basha <[email-masked]>, Sagar Khawani <[email-masked]>
Cc: "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, lastmile <[email-masked]>, Michaela Manibo <[email-masked]>, Samiya Sheikh <[email-masked]>, "Outbound.fc" <[email-masked]>, Muhammad Habib <[email-masked]>, customer care <[email-masked]>, Uae Lastmile <[email-masked]>, Syed Yakoob <[email-masked]>, Eugene Mugisa <[email-masked]>, Naib Khan <[email-masked]>, Pavankumar A <[email-masked]>
Date: Sun, 28 Jun 2020 12:16:56 +0400
List-Id: <ccteam.mumzworld.com>

+Abdelmohsen basha <[email-masked]>

Deduction added in the sheet, operators(Trumax) have lost the package due
to work negligence.

+Mary Anne Agapito <[email-masked]> - Please raise the CRA
+Sagar Khawani <[email-masked]> - FYI, kindly liaise with @Abdelmohsen
basha <[email-masked]> to get CN from trumax for the lost package.

Regards,
Ronald

On Sun, Jun 28, 2020 at 9:57 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> A gentle reminder on the above.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sat, Jun 27, 2020 at 10:09 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> As per my conversation with Ronald, this order has been canceled.
>>
>> Did you already receive it? If so, please create the CRA, the customer
>> keeps on asking for her refund.
>>
>> Hoping to hear from you soon. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Fri, Jun 19, 2020 at 3:45 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> A gentle reminder of the above.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Wed, Jun 17, 2020 at 8:08 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Please confirm if this has been cancelled.
>>>>
>>>> @Returns.fc <[email-masked]>  - please create the CRA to
>>>> initiate the refund.
>>>>
>>>> Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Mon, Jun 15, 2020 at 4:19 PM Naib Khan <[email-masked]> wrote:
>>>>
>>>>> +Ronald Gaviola <[email-masked]>+Pavankumar A
>>>>> <[email-masked]>
>>>>>
>>>>> Please do not ship  100141712_2
>>>>>
>>>>> Regards.
>>>>> Naib
>>>>>
>>>>>
>>>>> On Mon, 15 Jun 2020 at 15:39, Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please do not proceed with the delivery, the customer asked to cancel
>>>>>> this order.
>>>>>>
>>>>>> Is it already with DHL? please inform them to return it back.
>>>>>>
>>>>>> @Returns.fc <[email-masked]>  - please create the CRA when
>>>>>> received so we could initiate the refund process.
>>>>>>
>>>>>> Please confirm. Thank you
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Wed, Jun 10, 2020 at 4:25 PM Syed Yakoob <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> +lastmile <[email-masked]> +Outbound.fc
>>>>>>> <[email-masked]>
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> ᐧ
>>>>>>>
>>>>>>> On Wed, 10 Jun 2020 at 16:18, Michaela Manibo <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Team,
>>>>>>>>
>>>>>>>> Customer cannot wait anymore for the order to be delivered. Please
>>>>>>>> cancel and confirm cancellation.
>>>>>>>>
>>>>>>>> Thanks
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, Jun 1, 2020 at 1:42 PM Samiya Sheikh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> Kindly dispatch this order urgently.
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>> --
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>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>> send an email to [email-masked].
>>>>>> To view this discussion on the web visit
>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAGn28SkULcbzDdtuOxfLZjgpgWqURUXovVd4%2BpDHKAxZDn8nAw%40mail.gmail.com
>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAGn28SkULcbzDdtuOxfLZjgpgWqURUXovVd4%2BpDHKAxZDn8nAw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>> .
>>>>>>
>>>>>