Subject: Re: SO 600899698- RoadRiders::MuhammadIlyas-MARKED DELIVERED BUT NOT RECEIVE YET
From: Mostafa saad <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, [email-masked]
Cc: Road Rider <[email-masked]>, Uae Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Christian Mendoza <[email-masked]>, Angeli Fontillas <[email-masked]>
Date: Sun, 28 Jun 2020 11:48:31 +0400
List-Id: <ccteam.mumzworld.com>

@Road Rider <[email-masked]> @[email-masked]
<[email-masked]> Please check and share your feedback.

Regards

Mostafa Saad
Last Mile  Mumzworld

On Sat, Jun 27, 2020 at 3:30 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> The customer called again to follow up.
>
> Kindly assist to deliver Today.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sat, 27 Jun 2020 at 14:11, Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Team,
>>
>> Customer called in to ff up. said that  everyday she's getting a call
>> from the courier asking for her location and she keeps sending it via
>> whatsapp but still not receiving the package until now.
>>
>> Please check and ensure the delivery asap.
>>
>> Thank you.
>>
>> On Thu, 25 Jun 2020 at 14:38, Christian Mendoza <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> May we have an update on this delivery?
>>>
>>> Thank you and Best Regards,
>>>
>>>
>>>
>>> On Wed, Jun 24, 2020 at 6:53 PM Angeli Fontillas <[email-masked]>
>>> wrote:
>>>
>>>> Hello team,
>>>>
>>>> Customer called in to ff up on her order and said that she shared her
>>>> location map yesterday but no one came to deliver her order.
>>>>
>>>> As per the system its showing delivered 22nd of June.
>>>>
>>>> Please check and ensure the delivery tomorrow without fail.
>>>>
>>>> Thank you.
>>>>
>>>>
>>>> *Regards,*
>>>>
>>>> *Angeli Fontillas*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>