Subject: Re: Missing Item 600850540_1
From: Mary Anne Agapito <[email-masked]>
To: "Returns.fc" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Mostafa saad <[email-masked]>, customer care <[email-masked]>, Naib Khan <[email-masked]>
Date: Sun, 28 Jun 2020 10:43:31 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

A gentle reminder on the above request so we can initiate the refund.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, Jun 27, 2020 at 10:49 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Naib,
>
> Thank you for your assistance.
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sat, Jun 27, 2020 at 10:47 AM Naib Khan <[email-masked]> wrote:
>
>> @Returns.fc <[email-masked]> ,
>>
>> will be handed over in a while.
>>
>> Please create CRA and share it.
>>
>> Regards.
>> Naib
>>
>>
>> On Sat, 27 Jun 2020 at 10:31, Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> As per Incident #1149228, this is being reshipped, is this with the
>>> courier now?
>>>
>>> The customer doesn't want the item anymore as mentioned on the ticket,
>>> she wants a refund.
>>>
>>> Please confirm if this has been reshipped and which courier?
>>>
>>> Awaiting your reply. Thank you
>>>
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Sat, May 23, 2020 at 2:30 PM Duaa Abbas Alaali <[email-masked]>
>>> wrote:
>>>
>>>> Hello Team,
>>>>
>>>>
>>>>
>>>> Kindly advised that the customer didn't receive this item
>>>>
>>>> Pampers Fresh Clean Baby Wipes, 6+6, 768 Count
>>>>
>>>> TM-10136.503
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=353941>
>>>>
>>>>
>>>> *Best Regards , *
>>>>
>>>> *Duaa Alaali *
>>>>
>>>>
>>>>
>>>>
>>>>