Subject: Re: Missing Item- 200273050 | SKU- MD-243102- URGENT-70795322
From: Taqwa Ali <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: Michaela Manibo <[email-masked]>, DXB CS <[email-masked]>, Lima Premlal <[email-masked]>, Uae Lastmile <[email-masked]>, "Outbound.fc" <[email-masked]>, "ZAHID ABDULWAHID (3PL)" <[email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>
Date: Sun, 28 Jun 2020 10:23:10 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Please assist , as the CM didnt receive this item MD-243102, and she want
gc refund to do  new order .

Regards
Taqwa

On Tue, Jun 23, 2020 at 2:24 PM DXB CS <[email-masked]> wrote:

> Noted.
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
>
> .
>
> *DISCLAIMER: The content of this email is confidential and intended for
> the recipient(s) specified in the message only. It is strictly forbidden to
> share any part of this message with any third party, without a written
> consent of the sender. If you received this message by mistake, please
> reply to this message and follow with its deletion.*
>
>
>
>
>
> *From:* Michaela Manibo [mailto:[email-masked]]
> *Sent:* Tuesday, June 23, 2020 2:12 PM
> *To:* Lima Premlal <[email-masked]>; Uae Lastmile <
> [email-masked]>; Outbound.fc <[email-masked]>
> *Cc:* DXB CS <[email-masked]>; [email-masked];
> Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <
> [email-masked]>; KSA Lastmile <[email-masked]>;
> customer care <[email-masked]>
> *Subject:* Re: Missing Item- 200273050 | SKU- MD-243102- URGENT-70795322
>
>
>
> Team,
>
> Customer no longer want the item as it has been delayed for a long time.
> Please cancel the dispatch.,
>
> @Hussain Firoz Miyagamwala <[email-masked]> please assist on the
> CRA
>
>  SKU- MD-243102
>
> please issue CRA so we can issue a refund/
>
> thanks
>
>
>
>
>
> On Sun, Jun 21, 2020 at 11:20 AM Lima Premlal <[email-masked]> wrote:
>
> HI Team,
>
>
>
> Could you please confirm on same urgently?
>
>
>
> Regards,
>
>
>
> Lima
>
>
>
> *From:* DXB CS <[email-masked]>
> *Sent:* Wednesday, June 17, 2020 12:42 PM
> *To:* 'Lima Premlal' <[email-masked]>; [email-masked];
> 'Zubair Wahid' <[email-masked]>; 'Hussain Firoz Miyagamwala' <
> [email-masked]>; 'KSA Lastmile' <[email-masked]>
> *Cc:* 'customer care' <[email-masked]>
> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102- URGENT-70795322
>
>
>
> Dear Lima,
>
>
>
> We still don’t have update for subject shipment .
>
> Reminder has been sent to concern team , waiting for their update .
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
> .
>
> *DISCLAIMER: The content of this email is confidential and intended for
> the recipient(s) specified in the message only. It is strictly forbidden to
> share any part of this message with any third party, without a written
> consent of the sender. If you received this message by mistake, please
> reply to this message and follow with its deletion.*
>
>
>
>
>
> *From:* Lima Premlal [mailto:[email-masked] <[email-masked]>]
> *Sent:* Wednesday, June 17, 2020 11:00 AM
> *To:* DXB CS <[email-masked]>; [email-masked];
> Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <
> [email-masked]>; KSA Lastmile <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102- URGENT
>
>
>
> Dear Anita,
>
>
>
> Could you please confirm urgently?
>
>
>
>
>
> *From:* Lima Premlal <[email-masked]>
> *Sent:* Tuesday, June 16, 2020 5:43 PM
> *To:* 'DXB CS' <[email-masked]>; [email-masked]' <
> [email-masked]>; Zubair Wahid <[email-masked]>;
> Hussain Firoz Miyagamwala <[email-masked]>; KSA Lastmile <
> [email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102- URGENT
> *Importance:* High
>
>
>
> Dear Anita,
>
>
>
> Do you have any update on this? Customer following up.
>
>
>
> Regards,
>
>
>
> Lima
>
>
>
> *From:* DXB CS <[email-masked]>
> *Sent:* Sunday, June 14, 2020 3:37 PM
> *To:* 'Lima Premlal' <[email-masked]>; [email-masked];
> 'Zubair Wahid' <[email-masked]>; 'Hussain Firoz Miyagamwala' <
> [email-masked]>; 'KSA Lastmile' <[email-masked]>
> *Cc:* 'customer care' <[email-masked]>
> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102
>
>
>
> We will check with team .
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
> .
>
> *DISCLAIMER: The content of this email is confidential and intended for
> the recipient(s) specified in the message only. It is strictly forbidden to
> share any part of this message with any third party, without a written
> consent of the sender. If you received this message by mistake, please
> reply to this message and follow with its deletion.*
>
>
>
>
>
> *From:* Lima Premlal [mailto:[email-masked] <[email-masked]>]
> *Sent:* Sunday, June 14, 2020 3:34 PM
> *To:* DXB CS <[email-masked]>; [email-masked];
> Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <
> [email-masked]>; KSA Lastmile <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102
>
>
>
> Dear Anita,
>
>
>
> AWB # 70795322
>
> Regards,
>
>
>
> Lima
>
>
>
> *From:* DXB CS <[email-masked]>
> *Sent:* Sunday, June 14, 2020 3:34 PM
> *To:* 'Lima Premlal' <[email-masked]>; [email-masked];
> 'Zubair Wahid' <[email-masked]>; 'Hussain Firoz Miyagamwala' <
> [email-masked]>; [email-masked]
> *Cc:* 'customer care' <[email-masked]>
> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102
>
>
>
> Dear Lima,
>
>
>
> Help with Naqel Tracking number.
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
> .
>
> *DISCLAIMER: The content of this email is confidential and intended for
> the recipient(s) specified in the message only. It is strictly forbidden to
> share any part of this message with any third party, without a written
> consent of the sender. If you received this message by mistake, please
> reply to this message and follow with its deletion.*
>
>
>
>
>
> *From:* Lima Premlal [mailto:[email-masked] <[email-masked]>]
> *Sent:* Sunday, June 14, 2020 3:22 PM
> *To:* [email-masked]; [email-masked]; Zubair Wahid <
> [email-masked]>; Hussain Firoz Miyagamwala <[email-masked]>;
> [email-masked]
> *Cc:* customer care <[email-masked]>
> *Subject:* Missing Item- 200273050 | SKU- MD-243102
>
>
>
> Dear Team,
>
>
>
> Please note that customer claims that she haven’t received subject
> mentioned item. Also, she have received only 1 box our of 2 boxes.
>
>
>
> Please check and confirm urgently. See below mail from customer end:
>
>
>
>
>
> Regards,
>
>
>
> Lima
>
>