Subject: Re: SO # 200286312// OS01655043KS & OS01616556KS & OS01581650KS
From: Adeel Bukhari <[email-masked]>
To: Ahmed Irfan <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Yaseen Shaqra <[email-masked]>, Mohammad Allaham <[email-masked]>
Date: Sun, 28 Jun 2020 09:05:00 +0300
List-Id: <ccteam.mumzworld.com>

Dear Ahmed ,

I have sent an email to the operation team to confirm whether it has
already been returned or still in the warehouse .

On Sat, Jun 27, 2020 at 1:12 PM Ahmed Irfan <[email-masked]> wrote:

> Hi Adeel,
>  These shipments showing RTO in your portal but physically we did not
> received, Kindly check at your end & update here.
>
> Thanks,
> Ahmed Muhammad Irfan
>
> On Fri, Jun 26, 2020 at 8:38 AM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Zubair and Ahmed,
>>
>> Please update us up
>>
>> On Wed, Jun 24, 2020 at 10:21 AM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Zubair and Ahmed,
>>>
>>> Please confirm if the shipment returned to us urgently, the
>>> customer wants a refund
>>>
>>> @Hussain Firoz Miyagamwala <[email-masked]> Please create the
>>> CRA
>>>
>>> On Mon, Jun 8, 2020 at 11:52 AM Adeel Bukhari <[email-masked]> wrote:
>>>
>>>>
>>>> Dear Team,
>>>>
>>>> As per scans it has already been returned , i will confirm when it will
>>>> arrive to your warehouse or if already arrived  .
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jun 7, 2020 at 12:36 PM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Adeel,
>>>>>
>>>>> Please update us up
>>>>>
>>>>> On Tue, Jun 2, 2020 at 12:16 PM Adeel Bukhari <[email-masked]> wrote:
>>>>>
>>>>>>
>>>>>> Dear Yaseen ,
>>>>>>
>>>>>> I will check with the operation team and get back to you .
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Jun 1, 2020 at 4:13 PM Yaseen Shaqra <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Adeel,
>>>>>>>
>>>>>>> Please confirm that all the 3 shipments has been returned
>>>>>>>
>>>>>>> On Sat, May 30, 2020 at 12:29 PM Adeel Bukhari <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>>
>>>>>>>> Dear Mary ,
>>>>>>>>
>>>>>>>> If you notice above , I have already mentioned the day of RTO . We
>>>>>>>> do weekly RTO on Saturdays .
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Fri, May 29, 2020 at 4:11 PM Mary Anne Agapito <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Adeel,
>>>>>>>>>
>>>>>>>>> May we have an update on this case, please?
>>>>>>>>>
>>>>>>>>> Thank you
>>>>>>>>> Warm Regards,
>>>>>>>>>
>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Thu, May 21, 2020 at 11:47 AM Yaseen Shaqra <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Adeel,
>>>>>>>>>>
>>>>>>>>>> Please update us on the return request
>>>>>>>>>>
>>>>>>>>>> On Tue, May 19, 2020 at 3:09 PM Rania khedr <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> @Adeel Bukhari <[email-masked]>
>>>>>>>>>>>
>>>>>>>>>>> Thanks,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Rania Khedr
>>>>>>>>>>> Customer Care Supervisor
>>>>>>>>>>> Email:* [email-masked] <[email-masked]>*
>>>>>>>>>>> Saee ساعي, Sarai distrack 42315
>>>>>>>>>>>  <https://www.facebook.com/kaspercab> [image:
>>>>>>>>>>> twitter icon] <https://twitter.com/kaspercab> [image: linkedin
>>>>>>>>>>> icon] <https://www.linkedin.com/company/kasper-cab/> [image:
>>>>>>>>>>> instagram icon] <https://www.instagram.com/saeeksa/>
>>>>>>>>>>> www.saee.sa
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Tue, May 19, 2020 at 1:30 PM Yaseen Shaqra <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Rania,
>>>>>>>>>>>>
>>>>>>>>>>>> Hope you are doing well
>>>>>>>>>>>>
>>>>>>>>>>>> Please make sure to return the shipments back to us at the
>>>>>>>>>>>> soonest, the customer is not interested to receive the shipments
>>>>>>>>>>>>
>>>>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please
>>>>>>>>>>>> create CRAs
>>>>>>>>>>>>
>>>>>>>>>>>> Kindly check and update us
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>
>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>> Best Regards,
>>>>>>>>>>
>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>
>>>>>>>>>> Customer Care Representative
>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Yaseen Shaqra*
>>>>>>>
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>>   │ w: www.mumzworld.com
>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>> Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Shaqra*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>