Subject: Re: Order #600865716 // Sku :TC-BNDL-B-TT84001107-2 // Name :Tommee Tippee Sangenic Universal Cassette (1 Cassette) + Sangenic Nappy Disposal System (White) // Damaged
From: Mohamed Magdy <[email-masked]>
To: Denmark A <[email-masked]>
Cc: RP Singh TrucareFzc <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Sun, 28 Jun 2020 09:57:53 +0400
List-Id: <ccteam.mumzworld.com>

Dear Truecare team,

Please note that if we didnt receive a reply from your end item will be
refunded to the customer and you need to issue a CN to the customer.

Thanks

On Sat, Jun 27, 2020 at 11:49 AM Denmark A <[email-masked]> wrote:

> Dear RP and Avinash,
>
> Please update.
>
> Regards,
> Den mark
>
> On Sun, Jun 21, 2020 at 11:39 AM Denmark A <[email-masked]> wrote:
>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>> Return Reason:received_damaged_not_as_new
>>
>> Comments :Just opened it today and saw this piece broken inside the box
>>
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>

--