Subject: Re: [Mumzworld.com] Re: Refund escalation - Order #600821736
From: Ahmed Irfan <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, "ZAHID ABDULWAHID (3PL)" <[email-masked]>, KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Sat, 27 Jun 2020 13:55:32 +0300
List-Id: <ccteam.mumzworld.com>

Hi Anas,

As per DHL awb the order has been delivered, Please check the snap below

On Fri, Jun 26, 2020 at 10:06 AM Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> Kindly confirm if the item has been received.
>
> Best regards,
> Anas Nazzal
>
> On Mon, Jun 22, 2020 at 12:01 PM Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>> @ZAHID ABDULWAHID (3PL) <[email-masked]> @Ahmed Irfan
>> <[email-masked]> Please check here
>>
>>
>> On Fri, Jun 19, 2020 at 6:46 PM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> Kindly assist with the below customer as he called again to follow up.
>>>
>>> Best Regards,
>>> Anas Nazzal
>>>
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>> www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>> <#m_-3494983343173452705_m_6677930227440779262_m_-2717365773902634026_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>> On Wed, May 27, 2020 at 1:27 PM Sagar Khawani (Mumzworld Customer Care) <
>>> [email-masked]> wrote:
>>>
>>>> ##- Please type your reply above this line -##
>>>>
>>>> We’ve got news for you: Your ticket (1031234) has been updated. Feel
>>>> free to reply to this email with any questions.
>>>>
>>>> *Sagar Khawani* (Mumzworld.com)
>>>>
>>>> May 27, 2020, 1:27:02 PM GMT+4
>>>> *Private note*
>>>> Hi Anas,
>>>>
>>>> No CM for the shipped item in NS.
>>>>
>>>> *Anas* (Mumzworld.com)
>>>>
>>>> May 20, 2020, 9:38:10 AM GMT+4
>>>> *Private note*
>>>> A credit memo has been created.
>>>>
>>>> *Sagar Khawani* (Mumzworld.com)
>>>>
>>>> May 19, 2020, 2:08:34 AM GMT+4
>>>> *Private note*
>>>> there no cra in NS or CM in Magento. please update
>>>>
>>>> *Anas* (Mumzworld.com)
>>>>
>>>> May 13, 2020, 11:28:43 AM GMT+4
>>>> *Private note*
>>>> 1) Order number: 600821736
>>>> 2) Is the credit memo on Magento, Yes or No?: no
>>>> 3) SKU: All
>>>> 4) Amount: 899.26 AED
>>>> 5) Refund reason: Delay in delivery
>>>> 6) Payment method: Credit Card
>>>> 7) Refund *before* or *after* shipping?: before
>>>>
>>>> You are an agent. Add a comment by replying to this email or *view
>>>> ticket in Zendesk Support
>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/1031234>*.
>>>> *Ticket #* 1031234
>>>> *Status* Open
>>>> *Requester* Anas
>>>> *CCs* -
>>>> *Group* CC Email_Eng
>>>> *Assignee* Anas
>>>> *Priority* -
>>>> *Type* Incident
>>>> *Channel* Web Form
>>>>
>>>>
>>>> This email is a service from Mumzworld.com. Delivered by Zendesk
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>>>> [DOK9GX-0830]Ticket-Id:1031234Account-Subdomain:mumzworldhelp
>>>>
>>>
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>> www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>> <#m_-3494983343173452705_m_6677930227440779262_m_-2717365773902634026_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>