Subject: Re: Order #600877843
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Sujan Raj <[email-masked]>
Cc: Uae Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Mohamed Magdy <[email-masked]>, Denmark A <[email-masked]>, Mariam Zeineddine <[email-masked]>, customer care <[email-masked]>, Lubna Forzley <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sat, 27 Jun 2020 14:44:46 +0400
List-Id: <ccteam.mumzworld.com>

@Sujan Raj <[email-masked]>  Can you please share your feedback
for this CRA

over your report, this item was collected from the customer but AS per the
customer the item still with her

Regards

Mostafa Saad
Last Mile  Mumzworld

On Sat, Jun 27, 2020 at 2:43 PM Alina D'Souza <[email-masked]> wrote:

> Hi Mostafa,
>
> Another case mentioned as item collected on the Collection Tracker the
> collection has not been received yet
>
> Customer complaining on social media. Updated the sheet again please
> arrange collection asap
>
> @Lubna Forzley <[email-masked]>   GC has been issued to the customer
> will take 15 mins to reflect
>
> Regards,
> Alina
>
> On Fri, Jun 26, 2020 at 12:22 PM Mariam Zeineddine <[email-masked]>
> wrote:
>
>> Hello,
>> Hope you're well,
>>
>> I have filed a ticket on zendesk for the subjected order.
>> The customer has received the wrong item, and the status is pending
>> receipt but there's a CRA.
>>
>> Thank you
>> KIndly advise.
>> Customer is very imp.
>>
>