Subject: Re: Missing Part - 600904667// BDM-661178
From: Mary Anne Agapito <[email-masked]>
To: Jayson Cimagala <[email-masked]>
Cc: Bernadette Villahermosa <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>, Liza Nocete <[email-masked]>, Mark Jayson Canaria <[email-masked]>, Babico Trading <[email-masked]>
Date: Sat, 27 Jun 2020 09:06:13 +0400
List-Id: <ccteam.mumzworld.com>

Hi Jayson,

Thanks for the clarification.

@Bernadette Villahermosa <[email-masked]>  - hope that info will
suffice. Looking forward to hearing from you.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, Jun 27, 2020 at 8:22 AM Jayson Cimagala <[email-masked]>
wrote:

> Hi Mary Anne,
>
> Yes, that is correct. Those are the POs corresponding last purchases.
>
>
> Regards,
>
> Jayson
>
> On Fri, Jun 26, 2020 at 10:23 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Bernadette,
>>
>> The last PO was in April, not sure if this item came from that though.
>>
>> POMUMZ_DXB179270  and  PO_HQ2821
>>
>> @Jayson Cimagala <[email-masked]>  - please assist us with the
>> right PO for this item. Is the above-mentioned PO accurate?
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Jun 25, 2020 at 4:55 PM Bernadette Villahermosa <
>> [email-masked]> wrote:
>>
>>> Hi Mary Anne,
>>>
>>>
>>>
>>> When did you purchase this item from us? Can you share the PO number?
>>>
>>>
>>>
>>> Regards,
>>>
>>> Bernadette
>>>
>>>
>>>
>>> *From:* Mary Anne Agapito <[email-masked]>
>>> *Sent:* Thursday, June 25, 2020 4:46 PM
>>> *To:* Bernadette Villahermosa <[email-masked]>
>>> *Cc:* Jayson Cimagala <[email-masked]>; Returns.fc <
>>> [email-masked]>; customer care <[email-masked]>;
>>> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>> Mostafa saad <[email-masked]>
>>> *Subject:* Missing Part - 600904667// BDM-661178
>>>
>>>
>>>
>>> Hi Bernadette,
>>>
>>>
>>>
>>> As per the customer, all screws are missing for this item and there are
>>> 2 extra pieces that were not supposed to be included.
>>>
>>>
>>>
>>>
>>> BDM-661178
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=473781>
>>>
>>> Hauck - Alpha Plus Wooden Height Adjustable Highchair - Gre
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Below are the extra pieces
>>>
>>>
>>>
>>>
>>>
>>>
>>> May we request for the missing part, please?
>>>
>>>
>>>
>>> @Returns.fc <[email-masked]>  - please reship asap when
>>> received.
>>>
>>>
>>>
>>> Thank you
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>