Subject: Re: 100132294- Cancellation
From: Mary Anne Agapito <[email-masked]>
To: Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, Michaela Manibo <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Fri, 26 Jun 2020 18:59:46 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

As per our conversation, the item mentioned above is not there, hence, it
has not been included on the CRA.

Is there anyway we could trace who created the CRA and received it?

Please assist. This is long overdue.
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Fri, Jun 19, 2020 at 1:14 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> A gentle reminder on the above.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Wed, Jun 17, 2020 at 6:58 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> One item has been missed when CRA (CRAKTM6408) was created.
>>
>> Please update to initiate the refund.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Fri, Jun 12, 2020 at 4:51 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> The CRA created was incomplete. There is one item that was missed.
>>>
>>> 100132294 PST-VT80-166603
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=472178> VTech
>>> - Tiny Tot Driver
>>>
>>> Please update the CRA to initiate a refund. Also, pls advise when done.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Wed, May 13, 2020 at 12:20 PM Reports Wimo <[email-masked]>
>>> wrote:
>>>
>>>> Dear Ronald,
>>>>
>>>> Well noted.
>>>> We will return the shipment as soon as possible.
>>>>
>>>> *Naveed Hussain – *Customer Happiness Executive
>>>>
>>>>
>>>> *T*: +971-800 2465 *|* *M: *+971-58 3059811
>>>> *@:* [email-masked] *W*: www.wimoapp.com
>>>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>>>
>>>>
>>>> On Wed, May 13, 2020 at 11:52 AM Ronald Gaviola <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Reports WimoShip <[email-masked]> Naveed.
>>>>>
>>>>> FYA- 1013000037958
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>> Ronald
>>>>>
>>>>>
>>>>> On Wed, May 13, 2020 at 10:56 AM Hussain Firoz Miyagamwala <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> This from Dubai, Please check with Ronald
>>>>>>
>>>>>> @Ronald Gaviola <[email-masked]> FYI
>>>>>>
>>>>>>
>>>>>> On Sun, May 10, 2020 at 11:40 AM Michaela Manibo <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi team,
>>>>>>>
>>>>>>> Please advise courier to get this order returned ASAP.  Customer
>>>>>>> cannot receive and is waiting for the refund.
>>>>>>>
>>>>>>> Thanks!
>>>>>>>
>>>>>>>