Subject: Re: 600901919 - Gift wrap issue 600901919
From: Michaela Manibo <[email-masked]>
To: Mostafa Said <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, customer care <[email-masked]>, Mohit Caleb <[email-masked]>
Date: Fri, 26 Jun 2020 18:42:02 +0400
List-Id: <ccteam.mumzworld.com>

Team,

It's okay , no need to collect as it may take time and the customer needs
this by tomorrow.

The customer does not want it collected.  She only needs it to be
confirmed.

Thanks

On Fri, Jun 26, 2020 at 2:22 PM Mostafa Said <[email-masked]>
wrote:

> Hello Michaela,
>
> There's no way i can also know that it suppose to be packaged separately.
> Let's not keep the Customer angry and Waiting please arrange collection
> for the order and we will gladly do the needful.
>
> On Fri, Jun 26, 2020 at 2:01 PM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> The customer paid 3 separate gift wrapping fees for this order . It means
>> should have been wrapped.
>>
>> This only was communicated to us by the customer after she got the order
>> in one wrapped box.,
>>
>> Thanks
>>
>>
>>
>> On Fri, Jun 26, 2020 at 11:51 AM Mostafa Said <[email-masked]>
>> wrote:
>>
>>> Hello Michaela,
>>>
>>> This order loaded 3 days ago i can't confirm if it was gift wrap each
>>> item separate or no.
>>> This kind of info should be communicated with us before the order
>>> packed.
>>>
>>> On Fri, Jun 26, 2020 at 9:30 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> Team,
>>>>
>>>> Good morning..
>>>>
>>>> There are 3 items on this order.
>>>>
>>>> Can you please confirm if this is wrapped individually? it was supposed
>>>> to be. We only need to know this info ASAP so customer can decide what to
>>>> do with it.
>>>>
>>>> Please advise ASAP.,
>>>>
>>>> Thanks
>>>>
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>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CADm59Hg7RDOiuVdUEE7fxYWp9WmQCkNSxB6hkPPUrX1-ShGCEg%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>> .
>>>>
>>>
>>>
>>> --
>>>
>>>
>
> --
>
>