Subject: Re: Please raise CRA for 600800930/ DHL 7920061973
From: Michaela Manibo <[email-masked]>
To: Moataz Salah El Din <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: Mohammed Ali Naji Almahdi <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Alaa Musa <[email-masked]>, customer care <[email-masked]>
Date: Fri, 26 Jun 2020 10:26:02 +0400
List-Id: <ccteam.mumzworld.com>

@Hussain Firoz Miyagamwala <[email-masked]>
Pls assist on the CRA for the 3 other items . thanks

@Returns.fc <[email-masked]>  pls confirm

MD-305410
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=1001841> SkipHop
- Zoo Unicorn Phone

MD-307152
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=535143> Skip
Hop - Silver Lining Cloud Rain Stick Rattle

33000-P <https://3651277.app.netsuite.com/app/common/item/item.nl?id=442704>
Pikkaboo
- Iswimsafe Infant Neck Floater - Pink

On Mon, May 25, 2020 at 9:22 AM Moataz Salah El Din <[email-masked]>
wrote:

> @Hussain Firoz Miyagamwala <[email-masked]> Please check if this
> order is received at the warehouse and create CRA
>
> On Sun, 24 May 2020 at 00:59, Mohammed Ali Naji Almahdi <
> [email-masked]> wrote:
>
>> Dear Moataz,
>>
>> I hope you are doing well.
>>
>> The customer for this order contacted and notified that her shipment was
>> returned, the tracking shows the same.
>>
>> Could you please raise a CRA so that the customer can be refunded.
>>
>> If there are any issues please let me know.
>>
>> Kind Regards,
>>
>> Mohammed
>>
>
>
> --
> *Best regards,*
> *Moataz Salah El-Din*
> Customer Care Representative
> p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>