Subject: Re: Feedback on the agents (Morning Team)
From: Urvika Chaudhary <[email-masked]>
To: deeksha <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Thu, 25 Jun 2020 21:25:42 -0700 (MST)

Hi 

Please find below the email performance of morning shift- 

Atul- 39 
Ankit- 37 
Ashutosh- 36 
Tijo- 40 

Chat performance- 

68- Dipayan 
96- Obiedo 
84- Ahmad 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Urvika Chaudhary" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, June 25, 2020 9:13:58 AM 
Subject: Re: Feedback on the agents (Morning Team) 

HI 

Please find below the email performance of morning shift- 

Atul- 40 
Ankit- 33 
Ashutosh- 33 
Tijo- OFF 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Urvika Chaudhary" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, June 24, 2020 3:01:37 PM 
Subject: Re: Feedback on the agents (Morning Team) 

sure 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "deeksha" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, June 24, 2020 2:37:59 PM 
Subject: Re: Feedback on the agents (Morning Team) 

Hi Urvika, 

As discussed, please also include agents’ productivity also in your daily reports. 

Thanks 

Regards, 
Deeksha 

Sent from my iPhone 

On 23 Jun 2020, at 18:45, Urvika Chaudhary <[email-masked]> wrote: 

BQ_BEGIN

Hi 

Please find below the feedback for the agents: 

		
	Ashutosh 	Good understanding// asks relevant questions// Productivity is to be pushed more// he is confident with the queries. 
	Tijo 	Good understanding// Able to resolve the query confidently// Asks relevant questions// need to push more on productivity 
	Atul 	Productivity is satisfactory, needs to be pushed more- not confident with cases// needs to be advised on almost all the cases 

	Ankit OFF 	

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

BQ_END