Subject: Re: DHL-Express::1208686323 for 600893265
From: Mary Anne Agapito <[email-masked]>
To: Ronald Gaviola <[email-masked]>
Cc: "ae.mumzworld" <[email-masked]>, customer care <[email-masked]>, Michaela Manibo <[email-masked]>, Taqwa Ali <[email-masked]>
Date: Thu, 25 Jun 2020 17:29:35 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ronald,

The customer received a call that the complaint needs to be removed so we
could release the order.

May we know what is the issue, please? What was the complaint about?

Kindly advise as the customer is extremely upset.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jun 25, 2020 at 5:10 PM Taqwa Ali <[email-masked]> wrote:

> Dear team
>
> Please update.
>
> CM is following up
>
>
> Regards
> Taqwa
>
> On Wed, Jun 24, 2020 at 4:36 PM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> Please advise and check what's causing the hold on this order.
>>
>> Customer is following it up.
>>
>> Thanks
>>
>> Regards,
>>
>>
>>
>>
>>