Subject: RE: Missing Part - 600904667// BDM-661178
From: Bernadette Villahermosa <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Jayson Cimagala <[email-masked]>, Returns.fc <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>, Liza Nocete <[email-masked]>, Mark Jayson Canaria <[email-masked]>, Babico Trading <[email-masked]>
Date: Thu, 25 Jun 2020 12:55:24 +0000
List-Id: <ccteam.mumzworld.com>

Hi Mary Anne,

When did you purchase this item from us? Can you share the PO number?

Regards,
Bernadette

From: Mary Anne Agapito <[email-masked]>
Sent: Thursday, June 25, 2020 4:46 PM
To: Bernadette Villahermosa <[email-masked]>
Cc: Jayson Cimagala <[email-masked]>; Returns.fc <[email-masked]>; customer care <[email-masked]>; lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa saad <[email-masked]>
Subject: Missing Part - 600904667// BDM-661178

Hi Bernadette,

As per the customer, all screws are missing for this item and there are 2 extra pieces that were not supposed to be included.

BDM-661178<https://3651277.app.netsuite.com/app/common/item/item.nl?id=473781>
Hauck - Alpha Plus Wooden Height Adjustable Highchair - Gre

Below are the extra pieces

May we request for the missing part, please?

@Returns.fc<mailto:[email-masked]>  - please reship asap when received.

Thank you
Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

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