Subject: Re: 600900664 // MISSING QTY
From: Mostafa saad <[email-masked]>
To: Michaela Manibo <[email-masked]>
Cc: Radwa Ali <[email-masked]>, Clearway Express <[email-masked]>, Vipin Raj <[email-masked]>, Vipul Arora <[email-masked]>, John Garcia <[email-masked]>, Mostafa Said <[email-masked]>, Muhammad Habib <[email-masked]>, Furqan hameed <[email-masked]>, Christian Mendoza <[email-masked]>, "Outbound.fc" <[email-masked]>, Uae Lastmile <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <m.m
Date: Thu, 25 Jun 2020 16:12:47 +0400
List-Id: <ccteam.mumzworld.com>

Hello Michaela

We will deliver this within 2 hours

Regards

Mostafa Saad
Last Mile  Mumzworld

On Thu, Jun 25, 2020 at 4:05 PM Michaela Manibo <
[email-masked]> wrote:

> Team,
>
> May we have an update on this order? Again the customer followed up and
> nothing has been delivered until now.
>
> Please ensure delivery today .,  This is urgently needed.
>
> @Mostafa saad <[email-masked]>  please push the delivery today.
>
> Thanks
>
>
>
> On Thu, Jun 25, 2020 at 1:35 PM Radwa Ali <[email-masked]> wrote:
>
>> Hi All,
>> The Customer has been informed according to the communication.
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>> On Thu, Jun 25, 2020 at 1:11 PM Clearway Express <
>> [email-masked]> wrote:
>>
>>> Dear Mustafa,
>>>
>>> Today evening order will be delivered once assigned.
>>>
>>> Regards
>>> Hashim
>>>
>>> On Thu, 25 Jun 2020, 12:58 Mostafa saad, <[email-masked]>
>>> wrote:
>>>
>>>> received and we will proceed the delivery
>>>>
>>>>
>>>> @Clearway Express <[email-masked]>  Please deliver this
>>>> ordre today ASAP.
>>>>
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> Last Mile  Mumzworld
>>>>
>>>>
>>>> On Thu, Jun 25, 2020 at 12:53 PM Vipin Raj <[email-masked]> wrote:
>>>>
>>>>> Dear Vipul,
>>>>>
>>>>> Item packed and handed over to the last mile team.
>>>>> @Mostafa saad <[email-masked]> +
>>>>>
>>>>> On Thu, Jun 25, 2020 at 12:46 PM Vipul Arora <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear John
>>>>>>
>>>>>> Items received and handeover to OB team.
>>>>>>
>>>>>> @Mostafa Said <[email-masked]> : Kindly re-ship missing
>>>>>> items
>>>>>>
>>>>>> On Wed, 24 Jun 2020 at 16:16, John Garcia <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Good afternoon Vipul,
>>>>>>>
>>>>>>> I requested the vendor to get this delivered tomorrow, will keep an
>>>>>>> eye on it.
>>>>>>>
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>>
>>>>>>> *John Carl Garcia*
>>>>>>> Logistics Executive
>>>>>>>
>>>>>>> *P* +971 4 245 1326   *E* [email-masked]
>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>>> Dubai, UAE
>>>>>>>
>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>>>> <https://twitter.com/mumzworld>
>>>>>>>
>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>
>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jun 24, 2020 at 4:12 PM Vipul Arora <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> +John Garcia <[email-masked]> As discussed please ask
>>>>>>>> vendor to send missing 11 pieces we will send same to the customer.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, 24 Jun 2020 at 13:04, Vipul Arora <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear Radwa
>>>>>>>>>
>>>>>>>>> Checking with the vendor will get back to you ASAP.
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>> Vipul
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>> www.avast.com
>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>> <#m_305872355094697095_m_4970494402772201484_m_-6188925143256856326_m_-4180363434498097763_m_-2336882224527509427_m_-2330966473042176835_m_7270596358045632707_m_-5287125321008181929_m_2409278920136997113_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>
>>>>>>>>> On Wed, 24 Jun 2020 at 13:00, <[email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi @Muhammad Habib <[email-masked]>,
>>>>>>>>>>
>>>>>>>>>> INC# 1147173 Raised.
>>>>>>>>>>
>>>>>>>>>> Please advise as the customer keeps following up on emails and
>>>>>>>>>> calls.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Radwa Ali*
>>>>>>>>>> Customer Care Representative
>>>>>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>
>>>>>>>>>>   │ w: www.mumzworld.com
>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *From:* Mostafa Said <[email-masked]>
>>>>>>>>>> *Sent:* Wednesday, June 24, 2020 12:32 PM
>>>>>>>>>> *To:* Muhammad Habib <[email-masked]>; Furqan hameed <
>>>>>>>>>> [email-masked]>; Vipul Arora <[email-masked]>
>>>>>>>>>> *Cc:* Christian Mendoza <[email-masked]>; Outbound.fc <
>>>>>>>>>> [email-masked]>; Uae Lastmile <
>>>>>>>>>> [email-masked]>; Mohit Caleb <[email-masked]>;
>>>>>>>>>> Syed Yakoob <[email-masked]>; customer care <
>>>>>>>>>> [email-masked]>; Shady Elgendy <[email-masked]>;
>>>>>>>>>> Mohamed Magdy <[email-masked]>
>>>>>>>>>> *Subject:* Re: 600900664 // MISSING QTY
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> +Vipul Arora <[email-masked]>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Wed, Jun 24, 2020 at 12:32 PM Mostafa Said <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>> +Furqan hameed <[email-masked]> Please check with the
>>>>>>>>>> vendor about this that it came as a single not bundle.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Wed, Jun 24, 2020 at 12:07 PM Muhammad Habib <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>> Dear Christian,
>>>>>>>>>> Please create zendesk ticket.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Wed, Jun 24, 2020 at 12:04 PM Christian Mendoza <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Customer received the below item with missing qtys.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> 600900664
>>>>>>>>>>
>>>>>>>>>> SEST-6412500072847
>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=930102>
>>>>>>>>>>
>>>>>>>>>> Panda Licorice Mix Bag Pack Of 12
>>>>>>>>>>
>>>>>>>>>> 1
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thank you and Best Regards,
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> You received this message because you are subscribed to the
>>>>>>>>>> Google Groups "Outbound.fc" group.
>>>>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>>>>> send an email to [email-masked].
>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CA%2Bt%2BRV7X3YRPDUpNZ%3Dz%2BxSCH%3Dpd%2BGrqNjWa-JbrBw7fbg59tLA%40mail.gmail.com
>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CA%2Bt%2BRV7X3YRPDUpNZ%3Dz%2BxSCH%3Dpd%2BGrqNjWa-JbrBw7fbg59tLA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>> .
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thanks & regards,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>> www.avast.com
>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>> <#m_305872355094697095_m_4970494402772201484_m_-6188925143256856326_m_-4180363434498097763_m_-2336882224527509427_m_-2330966473042176835_m_7270596358045632707_m_-5287125321008181929_m_2409278920136997113_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>
>>>>>>>> --
>>>>>> You received this message because you are subscribed to the Google
>>>>>> Groups "Outbound.fc" group.
>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>> send an email to [email-masked].
>>>>>> To view this discussion on the web visit
>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CABQodSd2fNxVXY4y1w1uakQD3R9hcrmS8EFNZP0hRL%2B-f0A0_A%40mail.gmail.com
>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CABQodSd2fNxVXY4y1w1uakQD3R9hcrmS8EFNZP0hRL%2B-f0A0_A%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>> .
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Best Regards
>>>>> Vipin
>>>>>
>>>>