Subject: Re: 600900664 // MISSING QTY
From: Michaela Manibo <[email-masked]>
To: Radwa Ali <[email-masked]>
Cc: Clearway Express <[email-masked]>, Mostafa saad <[email-masked]>, Vipin Raj <[email-masked]>, Vipul Arora <[email-masked]>, John Garcia <[email-masked]>, Mostafa Said <[email-masked]>, Muhammad Habib <[email-masked]>, Furqan hameed <[email-masked]>, Christian Mendoza <[email-masked]>, "Outbound.fc" <[email-masked]>, Uae Lastmile <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Mag
Date: Thu, 25 Jun 2020 16:05:47 +0400
List-Id: <ccteam.mumzworld.com>

Team,

May we have an update on this order? Again the customer followed up and
nothing has been delivered until now.

Please ensure delivery today .,  This is urgently needed.

@Mostafa saad <[email-masked]>  please push the delivery today.

Thanks

On Thu, Jun 25, 2020 at 1:35 PM Radwa Ali <[email-masked]> wrote:

> Hi All,
> The Customer has been informed according to the communication.
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> On Thu, Jun 25, 2020 at 1:11 PM Clearway Express <[email-masked]>
> wrote:
>
>> Dear Mustafa,
>>
>> Today evening order will be delivered once assigned.
>>
>> Regards
>> Hashim
>>
>> On Thu, 25 Jun 2020, 12:58 Mostafa saad, <[email-masked]> wrote:
>>
>>> received and we will proceed the delivery
>>>
>>>
>>> @Clearway Express <[email-masked]>  Please deliver this
>>> ordre today ASAP.
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> Last Mile  Mumzworld
>>>
>>>
>>> On Thu, Jun 25, 2020 at 12:53 PM Vipin Raj <[email-masked]> wrote:
>>>
>>>> Dear Vipul,
>>>>
>>>> Item packed and handed over to the last mile team.
>>>> @Mostafa saad <[email-masked]> +
>>>>
>>>> On Thu, Jun 25, 2020 at 12:46 PM Vipul Arora <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear John
>>>>>
>>>>> Items received and handeover to OB team.
>>>>>
>>>>> @Mostafa Said <[email-masked]> : Kindly re-ship missing
>>>>> items
>>>>>
>>>>> On Wed, 24 Jun 2020 at 16:16, John Garcia <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Good afternoon Vipul,
>>>>>>
>>>>>> I requested the vendor to get this delivered tomorrow, will keep an
>>>>>> eye on it.
>>>>>>
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>>
>>>>>> *John Carl Garcia*
>>>>>> Logistics Executive
>>>>>>
>>>>>> *P* +971 4 245 1326   *E* [email-masked]
>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>> Dubai, UAE
>>>>>>
>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>>> <https://twitter.com/mumzworld>
>>>>>>
>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>
>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>
>>>>>>
>>>>>> On Wed, Jun 24, 2020 at 4:12 PM Vipul Arora <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> +John Garcia <[email-masked]> As discussed please ask
>>>>>>> vendor to send missing 11 pieces we will send same to the customer.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, 24 Jun 2020 at 13:04, Vipul Arora <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Radwa
>>>>>>>>
>>>>>>>> Checking with the vendor will get back to you ASAP.
>>>>>>>>
>>>>>>>> Thanks
>>>>>>>> Vipul
>>>>>>>>
>>>>>>>>
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>> www.avast.com
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>> <#m_4970494402772201484_m_-6188925143256856326_m_-4180363434498097763_m_-2336882224527509427_m_-2330966473042176835_m_7270596358045632707_m_-5287125321008181929_m_2409278920136997113_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>
>>>>>>>> On Wed, 24 Jun 2020 at 13:00, <[email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi @Muhammad Habib <[email-masked]>,
>>>>>>>>>
>>>>>>>>> INC# 1147173 Raised.
>>>>>>>>>
>>>>>>>>> Please advise as the customer keeps following up on emails and
>>>>>>>>> calls.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Radwa Ali*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>
>>>>>>>>>   │ w: www.mumzworld.com
>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *From:* Mostafa Said <[email-masked]>
>>>>>>>>> *Sent:* Wednesday, June 24, 2020 12:32 PM
>>>>>>>>> *To:* Muhammad Habib <[email-masked]>; Furqan hameed <
>>>>>>>>> [email-masked]>; Vipul Arora <[email-masked]>
>>>>>>>>> *Cc:* Christian Mendoza <[email-masked]>; Outbound.fc <
>>>>>>>>> [email-masked]>; Uae Lastmile <
>>>>>>>>> [email-masked]>; Mohit Caleb <[email-masked]>;
>>>>>>>>> Syed Yakoob <[email-masked]>; customer care <
>>>>>>>>> [email-masked]>; Shady Elgendy <[email-masked]>;
>>>>>>>>> Mohamed Magdy <[email-masked]>
>>>>>>>>> *Subject:* Re: 600900664 // MISSING QTY
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> +Vipul Arora <[email-masked]>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, Jun 24, 2020 at 12:32 PM Mostafa Said <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>> +Furqan hameed <[email-masked]> Please check with the
>>>>>>>>> vendor about this that it came as a single not bundle.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, Jun 24, 2020 at 12:07 PM Muhammad Habib <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>> Dear Christian,
>>>>>>>>> Please create zendesk ticket.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, Jun 24, 2020 at 12:04 PM Christian Mendoza <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Customer received the below item with missing qtys.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> 600900664
>>>>>>>>>
>>>>>>>>> SEST-6412500072847
>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=930102>
>>>>>>>>>
>>>>>>>>> Panda Licorice Mix Bag Pack Of 12
>>>>>>>>>
>>>>>>>>> 1
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thank you and Best Regards,
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> You received this message because you are subscribed to the Google
>>>>>>>>> Groups "Outbound.fc" group.
>>>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>>>> send an email to [email-masked].
>>>>>>>>> To view this discussion on the web visit
>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CA%2Bt%2BRV7X3YRPDUpNZ%3Dz%2BxSCH%3Dpd%2BGrqNjWa-JbrBw7fbg59tLA%40mail.gmail.com
>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CA%2Bt%2BRV7X3YRPDUpNZ%3Dz%2BxSCH%3Dpd%2BGrqNjWa-JbrBw7fbg59tLA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>> .
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thanks & regards,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>> www.avast.com
>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>> <#m_4970494402772201484_m_-6188925143256856326_m_-4180363434498097763_m_-2336882224527509427_m_-2330966473042176835_m_7270596358045632707_m_-5287125321008181929_m_2409278920136997113_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>
>>>>>>> --
>>>>> You received this message because you are subscribed to the Google
>>>>> Groups "Outbound.fc" group.
>>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>>> an email to [email-masked].
>>>>> To view this discussion on the web visit
>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CABQodSd2fNxVXY4y1w1uakQD3R9hcrmS8EFNZP0hRL%2B-f0A0_A%40mail.gmail.com
>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CABQodSd2fNxVXY4y1w1uakQD3R9hcrmS8EFNZP0hRL%2B-f0A0_A%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>
>>>>
>>>> --
>>>> Best Regards
>>>> Vipin
>>>>
>>>