Subject: Re: SO # 100155288_1 - OS01753874KS
From: Taqwa Ali <[email-masked]>
To: Ahmed Irfan <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Yaseen Shaqra <[email-masked]>, KSA Lastmile <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>, Zubair Wahid <[email-masked]>
Date: Thu, 25 Jun 2020 15:27:54 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Please update, the CM extremely angry about the delay

Regards
Taqwa

On Thu, Jun 25, 2020 at 3:24 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Ahmed,
>
> May we know what had happened to this shipment, please?
>
> The customer is extremely furious and even asked for a refund today if not
> delivered.
>
> When it will be delivered? We need an urgent update. Case was escalated
> numerous times but there was no update yet.
>
> Please advise us urgently. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Wed, Jun 24, 2020 at 9:36 AM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Zubair,
>>
>> Please we need your support on this, the customer wants the shipment
>> urgently
>> the order placed on 04.06.2020
>>
>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>