Subject: RE: [SPAM] Re: CRA_AR_RE12194 - SO# 600859574
From: "Shajahan Kamal Batcha" <[email-masked]>
To: "'Mostafa saad'" <[email-masked]>
Cc: "'Denmark A'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Christian Mendoza'" <[email-masked]>, "'Mohamed Magdy'" <[email-masked]>, "'Radwa Ali'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Angie Ariaga'" <[email-masked]>
Date: Thu, 25 Jun 2020 12:57:19 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

Let me check with Raja.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Mostafa saad [mailto:[email-masked]] 
Sent: Thursday, June 25, 2020 12:53 PM
To: Christian Mendoza <[email-masked]>
Cc: Denmark A <[email-masked]>; Alina D'Souza <[email-masked]>; Shajahan Kamal Batcha <[email-masked]>; Mohamed Magdy <[email-masked]>; Radwa Ali <[email-masked]>; customer care <[email-masked]>; Angie Ariaga <[email-masked]>
Subject: [SPAM] Re: CRA_AR_RE12194 - SO# 600859574

@Shajahan Kamal Batcha <mailto:[email-masked]>  please check with raja and sher your feedback

 

Regards 

Mostafa Saad 

Last Mile  Mumzworld  

 

On Thu, Jun 25, 2020 at 11:49 AM Christian Mendoza <[email-masked] <mailto:[email-masked]> > wrote:

Hi Team,

Customer is very furious as the item is still not collected.

 

Thank you and Best Regards,

 

On Wed, Jun 24, 2020 at 12:27 PM Mostafa saad <[email-masked] <mailto:[email-masked]> > wrote:

This order already picked from the customer 

 

Regards 

Mostafa Saad 

Last Mile  Mumzworld  

 

On Wed, Jun 24, 2020 at 12:22 PM Mostafa saad <[email-masked] <mailto:[email-masked]> > wrote:

Hello Denmark

Why you update this order as collected? 

Regards 

Mostafa Saad 

Last Mile  Mumzworld  

 

On Mon, Jun 22, 2020 at 10:56 AM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Mostafa,

As per returns tracker this is not yet collected. 

Regards, 

On Mon, Jun 22, 2020 at 10:52 AM Mostafa saad <[email-masked] <mailto:[email-masked]> > wrote:

Hello Alina

 

You can check the history for this order its updated by ( Danmark ) !!!!!

@Denmark A <mailto:[email-masked]>  Please share your feedback.

Regards 

Mostafa Saad 

Last Mile  Mumzworld  

 

On Mon, Jun 22, 2020 at 10:49 AM Alina D'Souza <[email-masked] <mailto:[email-masked]> > wrote:

Hi Mostafa / Magdy,

Customer states item not collected yet.

The tracker shows collected, please advise 

Customer waiting for an item to be collected logged the same on the tracker

 

Regards,

Alina

On Wed, Jun 17, 2020 at 12:39 PM Mostafa saad <[email-masked] <mailto:[email-masked]> > wrote:

Hello Radwa

Please make sure to add this order on the sheet to proceed.

 

Regards 

Mostafa Saad 

Last Mile  Mumzworld  

 

On Wed, Jun 17, 2020 at 12:31 PM Radwa Ali <[email-masked] <mailto:[email-masked]> > wrote:

Hi Shajahan,

Please arrange pick up again as this was returned back to the customer when we have already refunded.

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE