Subject: Re: CRA_AR_RE12943 Order #600893241 CC-D4860
From: "Alina D'Souza" <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Denmark A <[email-masked]>, Michael Rolle <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Thu, 25 Jun 2020 12:09:48 +0400
List-Id: <ccteam.mumzworld.com>

Hi Magdy,

Because the customer returned with the delivery person. Did not accept it

We have cases where customer return the items with the delivery person or
either returns other items which is not on the CRA

In this case once received a CRA should be created by WH immediately

Regards,
Alina

On Thu, Jun 25, 2020 at 11:00 AM Mohamed Magdy <[email-masked]>
wrote:

> Why this is not update on the sheet?
>
> On Thu, Jun 25, 2020 at 9:33 AM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Mostafa,
>>
>> Please confirm if the item was returned back by the couriers
>> customer said was HOT hence did not accept it
>>
>> Cool & Cool Disinfectant and Sanitizing Spray 750ml  CC-D4860
>>
>> @Denmark A <[email-masked]> kindly update cra
>>
>> Regards,
>> Alina
>>
>>
>
> --
>
>