Subject: Re: [EXTERNAL] Re: damaged shipment 100158262 // 1Z289F8W6756112190 1Z289F8W6756844202
From: Ronald Gaviola <[email-masked]>
To: [email-masked], Mostafa Said <[email-masked]>, Mohit Caleb <[email-masked]>
Cc: Samiya Sheikh <[email-masked]>, Rzaldivar <[email-masked]>, Eugene Mugisa <[email-masked]>, Customer Care Team <[email-masked]>
Date: Thu, 25 Jun 2020 11:56:18 +0400
List-Id: <ccteam.mumzworld.com>

+Mostafa Said <[email-masked]> +Mohit Caleb <[email-masked]>

Please investigate the packing.

Regards,
Ronald

On Wed, Jun 24, 2020 at 3:41 PM <[email-masked]> wrote:

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> Dear Ronald,
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> It was one of two boxes that was damaged, the attached was shared with you
>  (1Z289F8W6756844202)
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> Can we deliver the pending box ? (1Z289F8W6756112190  )
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>   Best Regards
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> *Chantelle Cardozo*
>
> Preferred Customer Associate
>
>
>
> *UPS Gulf LLC *
>
> Al Moosa Tower 2, 25 Floor
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> Sheikh Zayed Road, P.O. Box 26026
>
> Dubai, United Arab Emirates
>
> Tel +971 4 3815278
>
> Mobile 00971561770264
>
> Fax +971 4 3390835
>
> [email-masked]
>
>
>
> *Existing UPS rates will be revised effective 01 January 2020. For more
> information on the annual General Rate Increase (GRI) applicable to your
> account, please contact your Account Manager or call UPS Customer Service
> at 600 544 743.   The 2020 UPS Service and Tariff will be available in
> ups.com/ae <https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from
> 29th December 2019. *
>
>
>
> *From:* Ronald Gaviola [mailto:[email-masked]]
> *Sent:* Wednesday, June 24, 2020 12:31 PM
> *To:* Samiya Sheikh <[email-masked]>; Cardozo Chantelle (EUR6CTC) <
> [email-masked]>; Zaldivar Richelle (VLR5DPB) <
> [email-masked]>
> *Cc:* Eugene Mugisa <[email-masked]>; customer care <
> [email-masked]>
> *Subject:* [EXTERNAL] Re: damaged shipment 100158262 // 1Z289F8W6756112190
>
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> CAUTION! This email originated outside of the organization. Please do not
> open attachments or click links from an unknown or suspicious origin.
> ------------------------------
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> Chantelle,
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> Please investigate what happened here.
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> Regards,
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> Ronald
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> On Wed, Jun 24, 2020 at 11:35 AM Samiya Sheikh <[email-masked]>
> wrote:
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> Hi Team,
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> Please check and confirm to make a replacement.
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> Regards
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> On Mon, Jun 22, 2020 at 7:32 PM Samiya Sheikh <[email-masked]>
> wrote:
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> Hi Team,
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> This shipment is damaged by UPS. Please confirm to make replacement order.
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> Regards
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>

Subject: 1Z289F8W6756844202 Damaged,
From: <[email-masked]>
To: <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>
Date: Sun, 21 Jun 2020 06:17:08 +0000

Dear Ronald,

The subject shipment was damaged in transit, after our investigation Ups came to terms as this particular package was damaged due to insufficient packaging.

Lately we have a lot of your liquid shipments being damaged,  I have also shared the below link to help support proper cousioning and packaging.

Link https://www.ups.com/packaging/?loc=en_ae

Best Regards
________________________________

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf L.L.C

Al Hareb Building, Al Quoz Area

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

From: Thodika Shameem (TGC8FQS)
Sent: Sunday, June 21, 2020 10:08 AM
To: Cardozo Chantelle (EUR6CTC) <[email-masked]>
Cc: Moinuddin Khaja (WDQ6BMN) <[email-masked]>; Khurshidahmad Akbarbutt (BDR2NWP) <[email-masked]>; Muraleedharan Nair Arjun (XTB7MDD) <[email-masked]>; Nooremoochi Muneer (TBB7YDW) <[email-masked]>; Ali Mohammed Akber (YYZ8PTB) <[email-masked]>; Mohammed Abdul Aleem Ammar (QRH8PYZ) <[email-masked]>; Al-Kulagi Naif (EUR6AKN) <[email-masked]>; Iqbal Javed (FLS0FGS) <[email-masked]>
Subject: 1Z289F8W6756844202 Damaged,

Dear Chantelle,

The subject shipment we have received in damaged condition, please find the attached pictures and advice.

This is multiple shipments and only one shipment is got damaged, please advise should we return both?

Please Note that from those items only the below item are damaged and carton, please advise we can repack with new carton and deliver the shipment?

Rgds,

Shameem
Deliver Information  E - Commerce - WP
Kingdom of Saudi Arabia

P.O. Box 23576
Jeddah 21436
Kingdom of Saudi Arabia
Tel: +966 920005020 Ext 134
Customer Service: 92000 2555
Email: [email-masked]<mailto:[email-masked]>
www.ups.com<http://www.ups.com/>

EIRAD Trading & Contracting Co. Ltd. Authorized Service Contractor for UPS.
Decision GreenSM - Consider the environment before printing this e-mail
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