Subject: Re: CRA_AR_RE12194 - SO# 600859574
From: Christian Mendoza <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, Mohamed Magdy <[email-masked]>, Radwa Ali <[email-masked]>, customer care <[email-masked]>, Angie Ariaga <[email-masked]>
Date: Thu, 25 Jun 2020 11:49:26 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Customer is very furious as the item is still not collected.

Thank you and Best Regards,

On Wed, Jun 24, 2020 at 12:27 PM Mostafa saad <[email-masked]>
wrote:

> This order already picked from the customer
>
>
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Wed, Jun 24, 2020 at 12:22 PM Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Denmark
>>
>> Why you update this order as collected?
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Mon, Jun 22, 2020 at 10:56 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Mostafa,
>>>
>>> As per returns tracker this is not yet collected.
>>>
>>> Regards,
>>>
>>> On Mon, Jun 22, 2020 at 10:52 AM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> Hello Alina
>>>>
>>>>
>>>> You can check the history for this order its updated by ( Danmark )
>>>> !!!!!
>>>>
>>>> @Denmark A <[email-masked]> Please share your feedback.
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> Last Mile  Mumzworld
>>>>
>>>>
>>>> On Mon, Jun 22, 2020 at 10:49 AM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mostafa / Magdy,
>>>>>
>>>>> Customer states item not collected yet.
>>>>>
>>>>> The tracker shows collected, please advise
>>>>>
>>>>> Customer waiting for an item to be collected logged the same on the
>>>>> tracker
>>>>>
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Wed, Jun 17, 2020 at 12:39 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello Radwa
>>>>>>
>>>>>> Please make sure to add this order on the sheet to proceed.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Mostafa Saad
>>>>>> Last Mile  Mumzworld
>>>>>>
>>>>>>
>>>>>> On Wed, Jun 17, 2020 at 12:31 PM Radwa Ali <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Shajahan,
>>>>>>>
>>>>>>> Please arrange pick up again as this was returned back to the
>>>>>>> customer when we have already refunded.
>>>>>>>
>>>>>>> *Radwa Ali*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>>>>  w: www.mumzworld.com
>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>> Box 500245, Dubai, UAE
>>>>>>>
>>>>>>