Subject: Re: MCI COMPLAINT || Order#100130713 || MISSING PIECES || AEWP-PACK-1-ROSE
From: Ahmed Irfan <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Malak Nobeh <[email-masked]>, "Inbound.fc" <[email-masked]>, "Farrah A." <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>, Sagar Khawani <[email-masked]>
Date: Wed, 24 Jun 2020 17:53:43 +0300
List-Id: <ccteam.mumzworld.com>

Hi Hussain,

As its QC error from the tamer side, Customer is right she received 4 water
wipes ( 9 x 64 = 576 Wipes) instead of 16 water wipes.Please create CRA for
rest of 12 water wipes & refund to customer as soon as possible.

Thanks,
Ahmed Muammad Irfan

On Wed, Jun 24, 2020 at 4:50 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> The missing item was shipped from Dubai
>
> @Malak Nobeh <[email-masked]>
>
>
> On Wed, Jun 24, 2020 at 1:43 PM Zubair Wahid <[email-masked]> wrote:
>
>> @Ahmed Irfan <[email-masked]> coordinate with the team and reserve
>> this item *URGENTLY. *Confirm here once done.
>>
>>
>>
>> On Wed, Jun 24, 2020 at 12:16 PM Hussain Firoz Miyagamwala <
>> [email-masked]> wrote:
>>
>>> Dear Zubair,
>>>
>>> Any update on this?
>>>
>>>
>>>
>>> On Wed, Jun 24, 2020 at 8:55 AM Malak Nobeh <[email-masked]> wrote:
>>>
>>>> Hello,
>>>>
>>>> Customer want to cancel and refund, please dont ship.
>>>>
>>>> Thanks.
>>>>
>>>>
>>>>
>>>> On Wed, 24 Jun 2020 at 08:47, Malak Nobeh <[email-masked]> wrote:
>>>>
>>>>> Zubair,
>>>>>
>>>>> We need Urgent update here please , this is MCI
>>>>>
>>>>> On Tue, 9 Jun 2020 at 19:28, Farrah A. <[email-masked]> wrote:
>>>>>
>>>>>> Hello team,
>>>>>>
>>>>>> The cst received 4 pieces out of 16
>>>>>> Item: Pure Elements - Rose Natural Water Wipes 9 x 64 (576 Wipes)
>>>>>> Please assist asap
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>