Subject: Re: KSA Urgent Delivery / Delayed - Order No. 200284727 / AWB OS01581640KS
From: Yaseen Shaqra <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, KSA Lastmile <[email-masked]>, Samiya Sheikh <[email-masked]>, customer care <[email-masked]>, "Asad ." <[email-masked]>
Date: Wed, 24 Jun 2020 17:03:58 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

Please update us up, the customer is following up daily on the shipment

On Mon, Jun 22, 2020 at 9:55 AM Asad . <[email-masked]> wrote:

> Guys, Any update?
>
>
>
> Kind Regards,
>
> *Asad Pirzada*
> Chief Operations Officer
>
> *M * +971 504 09 5386
> *E* [email-masked]
>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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> *From: *Hyacinth Joyce <[email-masked]>
> *Date: *Monday, 22 June 2020 at 9:37 AM
> *To: *Zubair Wahid <[email-masked]>
> *Cc: *Yaseen Shaqra <[email-masked]>, KSA Lastmile <
> [email-masked]>, Samiya Sheikh <[email-masked]>,
> customer care <[email-masked]>, Asad <[email-masked]>
> *Subject: *Re: KSA Urgent Delivery / Delayed - Order No. 200284727 / AWB
> OS01581640KS
>
>
>
> Hi Zubair,
>
>
>
> The customer called again to follow up.
>
>
>
> May we have an update? Has the shipment been dispatched?
>
>
>
> Thank you.
>
>
>
> Best Regards,
>
> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
> On Tue, 16 Jun 2020 at 16:12, Zubair Wahid <[email-masked]> wrote:
>
> This is a partial shipment, we are reattempting the missing items.
>
>
>
>
>
> On Tue, Jun 16, 2020 at 8:55 AM Yaseen Shaqra <[email-masked]>
> wrote:
>
> Hi Zubair,
>
>
>
> Please update us urgently, the customer is really upset because of the
> delay
>
>
>
> The customer wants to receive the shipment within this week
>
>
>
>
>
>
>
> On Sun, Jun 14, 2020 at 6:35 PM Samiya Sheikh <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> Kindly update the status of this order urgently.
>
>
>
> Regards
>
>
>
> On Tue, Jun 9, 2020 at 2:26 PM Hyacinth Joyce <[email-masked]> wrote:
>
> Hi team,
>
>
>
> The customer with the above shipment called to follow up and is upset for
> the delay. The order was created on 30th April.
>
>
>
> Upon tracking the shipment:
>
>
>
> Kindly assist to arrange delivery within a week time.
>
>
>
> Thank you.
>
>
>
> Best Regards,
>
> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
> *Error! Filename not specified.*
>
>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE