Subject: RE: Aramex::33030341245 || SO#700225760
From: Muhamamd Ali <[email-masked]>
To: Michaela Manibo <[email-masked]>
Cc: Amani Bani Odeh <[email-masked]>, customer care <[email-masked]>, Krizette Masangkay <[email-masked]>
Date: Wed, 24 Jun 2020 11:30:47 +0000
List-Id: <ccteam.mumzworld.com>

Hello Michaela

Please note shipment on hold as attempted delivery multiple times customer no response or not available

Kindly advise shall we arrange delievry or return?

Thanks and Regards,

Muhammad Arsalan Ali
Customer Success Specialist

Aramex
Direct Line: 04 607 6127
Email: [email-masked]
aramex.com
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From: Michaela Manibo <[email-masked]>
Sent: Wednesday, June 24, 2020 3:22 PM
To: Muhamamd Ali <[email-masked]>
Cc: Amani Bani Odeh <[email-masked]>; customer care <[email-masked]>; Krizette Masangkay <[email-masked]>
Subject: Re: Aramex::33030341245 || SO#700225760

  Team,

Customer is upset with the long hold and delay on this order.

Customer wanted to cancel and get a refund.

Please advise as this order has been on hold for a long time

Thanks
[https://docs.google.com/uc?export=download&id=1dPvF846NQLuPhPIWvw4BUZQLTKGEIr5n&revid=0B6UFLaI8aBkvNTZYYkF2dFpqZlcwSFIvaDY2VTE1UU10OHh3PQ]

On Mon, Jun 8, 2020 at 4:35 PM Muhamamd Ali <[email-masked]<mailto:[email-masked]>> wrote:
Hello Amani

Our team have attempted delivery but customer no response and not available our team will call and arrange delivery asap

Thanks and Regards,

Muhammad Arsalan Ali
Customer Success Specialist

Aramex
Direct Line: 04 607 6127
Email: [email-masked]<mailto:[email-masked]>
aramex.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Faramex.com%2F&data=02%7C01%7CMuhamamd%40aramex.com%7C9786ad1c33d44066921808d81830e1c5%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637285945517655495&sdata=2RJhhpGwlFYCce7hiRpc9ay6a75zfI8Osyo3EDrkHlE%3D&reserved=0>
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From: Amani Bani Odeh <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 8, 2020 4:27 PM
To: Krizette Masangkay <[email-masked]<mailto:[email-masked]>>; Muhamamd Ali <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>
Subject: Aramex::33030341245 || SO#700225760

External email: avoid to open links or attachments unless sender is known and content is relevant..

Dears,

Please reattempt the delivery and contact the customer to confirm.

Thanks,
Amani