Subject: Re: Wrong Color Received - 600778035//
From: Taiba <[email-masked]>
To: Mostafa saad <[email-masked]>, Mohamed Magdy <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, Alina D'Souza <[email-masked]>, Denmark A <[email-masked]>, Returns.fc <[email-masked]>, Hyacinth Joyce <[email-masked]>, Umang Mehrotra <[email-masked]>, Farooq <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>
Date: Wed, 24 Jun 2020 11:00:58 +0000
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

Please find below

JB088365 - delivered.
JB088364 - not picked
JB088363  - not picked

Taiba Asghar
Key Account Executive

[Logo]<http://www.jeebly.com/>

JEEBLY LLC

Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1

Dubai | United Arab Emirates

t: +971 800 533259

m: +971 52 314 8509

e: [email-masked]<mailto:[email-masked]>

www.jeebly.com<http://www.jeebly.com/>

[Facebook icon]<https://www.facebook.com/jeeblynow/>   [LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>    [Twitter icon] <https://twitter.com/jeeblynow1?lang=en>    [Youtube icon] <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>    [Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>

________________________________
From: Taiba <[email-masked]>
Sent: Wednesday, June 24, 2020 1:17 PM
To: Mostafa saad <[email-masked]>; Mohamed Magdy <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>; Alina D'Souza <[email-masked]>; Denmark A <[email-masked]>; Returns.fc <[email-masked]>; Hyacinth Joyce <[email-masked]>; Umang Mehrotra <[email-masked]>; Farooq <[email-masked]>; Mary Anne Agapito <[email-masked]>; customer care <[email-masked]>
Subject: Re: Wrong Color Received - 600778035//

Hi Mostafa,

I will check & revert

Taiba Asghar
Key Account Executive

[Logo]<http://www.jeebly.com/>

JEEBLY LLC

Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1

Dubai | United Arab Emirates

t: +971 800 533259

m: +971 52 314 8509

e: [email-masked]<mailto:[email-masked]>

www.jeebly.com<http://www.jeebly.com/>

[Facebook icon]<https://www.facebook.com/jeeblynow/>   [LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>    [Twitter icon] <https://twitter.com/jeeblynow1?lang=en>    [Youtube icon] <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>    [Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>

________________________________
From: Mostafa saad <[email-masked]>
Sent: Wednesday, June 24, 2020 1:04 PM
To: Mohamed Magdy <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>; Alina D'Souza <[email-masked]>; Denmark A <[email-masked]>; Returns.fc <[email-masked]>; Hyacinth Joyce <[email-masked]>; Umang Mehrotra <[email-masked]>; Farooq <[email-masked]>; Mary Anne Agapito <[email-masked]>; customer care <[email-masked]>; Taiba <[email-masked]>
Subject: Re: Wrong Color Received - 600778035//

@Taiba Jeebly<mailto:[email-masked]>  Please reply here ASAP and update us where is this order???
Regards

Mostafa Saad
Last Mile  Mumzworld

On Wed, Jun 24, 2020 at 10:10 AM Mostafa saad <[email-masked]<mailto:[email-masked]>> wrote:
@Taiba Jeebly<mailto:[email-masked]>  Please share your feedback.

Regards

Mostafa Saad
Last Mile  Mumzworld

On Wed, Jun 24, 2020 at 9:57 AM Mohamed Magdy <[email-masked]<mailto:[email-masked]>> wrote:
@Mostafa saad<mailto:[email-masked]> ...Was this order returned?

Thanks

On Tue, Jun 23, 2020 at 4:02 PM Angeli Fontillas <[email-masked]<mailto:[email-masked]>> wrote:
Hello Team,

May we have an update on this please?

Customer called in again to ff up on refund.

Please receive CRA asap.

Thank you.

On Tue, 16 Jun 2020 at 18:12, Alina D'Souza <[email-masked]<mailto:[email-masked]>> wrote:
@Denmark A<mailto:[email-masked]> Please update CRA refund is required

Regards,
Alina

On Tue, Jun 16, 2020 at 11:23 AM Angeli Fontillas <[email-masked]<mailto:[email-masked]>> wrote:
Hello Team,

Customer is following up on his  refund.

Please receive the CRA asap.

Thank you.

On Thu, 2 Apr 2020 at 12:58, Taiba <[email-masked]<mailto:[email-masked]>> wrote:

Regards,
Taiba Asghar | Key Account Executive
[email-masked]<mailto:[email-masked]> | +971 52 314 8509

[https://docs.google.com/uc?export=download&id=1tMoqRvHan9rNFA1fMXYua1k0mBU61H4s&revid=0B1oz_OThDcdHbk1SajNEby9VbVFNTTNwM0F5MmRyUDNnampJPQ]

JEEBLY LLC (UAE) | www.JEEBLY.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>

________________________________
From: Taiba <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 2, 2020 12:58 PM
To: Farooq <[email-masked]<mailto:[email-masked]>>; Mary Anne Agapito <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>; Mostafa saad <[email-masked]<mailto:[email-masked]>>
Subject: Re: Wrong Color Received - 600778035//

Hi Team,

Please find AWB's attached.
Received multiple requests for return collection all AWB's have been added on this email.

@Mostafa saad<mailto:[email-masked]> FYIP

Regards,
Taiba Asghar | Key Account Executive
[email-masked]<mailto:[email-masked]> | +971 52 314 8509

[https://docs.google.com/uc?export=download&id=1tMoqRvHan9rNFA1fMXYua1k0mBU61H4s&revid=0B1oz_OThDcdHbk1SajNEby9VbVFNTTNwM0F5MmRyUDNnampJPQ]

JEEBLY LLC (UAE) | www.JEEBLY.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>

________________________________
From: Farooq <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 2, 2020 11:56 AM
To: Mary Anne Agapito <[email-masked]<mailto:[email-masked]>>; Taiba <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>; Mostafa saad <[email-masked]<mailto:[email-masked]>>
Subject: Re: Wrong Color Received - 600778035//

Hi Taiba -  JB088104  / 600772328_2

Best Regards,

Farooq Javed | UAE Operations Manager – Last Mile Delivery

[email-masked]<mailto:[email-masked]> | +971504330629

[uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]

JEEBLY LLC (UAE) | www.JEEBLY.com<http://www.jeebly.com/>
Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai, UAE.

________________________________
From: Mary Anne Agapito <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 2, 2020 11:47 AM
To: Taiba <[email-masked]<mailto:[email-masked]>>
Cc: Farooq <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>; Mostafa saad <[email-masked]<mailto:[email-masked]>>
Subject: Re: Wrong Color Received - 600778035//

Hi Taiba,

There is no awb showing.

@Mostafa saad<mailto:[email-masked]> - pls assist.

Thank you
Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

On Thu, Apr 2, 2020 at 11:10 AM Taiba <[email-masked]<mailto:[email-masked]>> wrote:
Hi Mostafa/Mary,

Please assist with Jeebly reference number.

Regards,
Taiba Asghar | Key Account Executive
[email-masked]<mailto:[email-masked]> | +971 52 314 8509

[https://docs.google.com/uc?export=download&id=1tMoqRvHan9rNFA1fMXYua1k0mBU61H4s&revid=0B1oz_OThDcdHbk1SajNEby9VbVFNTTNwM0F5MmRyUDNnampJPQ]

JEEBLY LLC (UAE) | www.JEEBLY.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>

________________________________
From: Farooq <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 2, 2020 10:59 AM
To: Mary Anne Agapito <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>; Mostafa saad <[email-masked]<mailto:[email-masked]>>; Taiba <[email-masked]<mailto:[email-masked]>>
Subject: Re: Wrong Color Received - 600778035//

Hi Taiba -  Please create reverse order

Best Regards,

Farooq Javed | UAE Operations Manager – Last Mile Delivery

[email-masked]<mailto:[email-masked]> | +971504330629

[uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]

JEEBLY LLC (UAE) | www.JEEBLY.com<http://www.jeebly.com/>
Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai, UAE.

________________________________
From: Mary Anne Agapito <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 2, 2020 10:39 AM
To: Farooq <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>; Mostafa saad <[email-masked]<mailto:[email-masked]>>
Subject: Wrong Color Received - 600778035//

Hi Farooq,

Just spoke with Omar (0529793632) and advised him to collect the gate from the customer as it's a wrong color. The customer order the black gate but got the white one instead.

@Mostafa saad<mailto:[email-masked]> - kindly update the status in NS, can't create the CRA because it still says Pending Fulfillment

BS-EH2149<https://3651277.app.netsuite.com/app/common/item/item.nl?id=172466>   Dreambaby 36cm Extension Tall - Black

Thank you
Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

--
Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

--
Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

--
[https://docs.google.com/uc?export=download&id=1TwUxdQbyHTEAxJzda671iN8kTIlakz2V&revid=0B5lLaTdeDvqARW1pLzZCQ0tKcXp4aGM2TnQ5Uk44Q2gwanFNPQ]