Subject: Re: Wrong Color Received - 600778035//
From: Mostafa saad <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>, Umang Mehrotra <[email-masked]>, Farooq <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Taiba <[email-masked]>
Date: Wed, 24 Jun 2020 10:10:05 +0400
List-Id: <ccteam.mumzworld.com>

@Taiba Jeebly <[email-masked]>  Please share your feedback.

Regards

Mostafa Saad
Last Mile  Mumzworld

On Wed, Jun 24, 2020 at 9:57 AM Mohamed Magdy <[email-masked]> wrote:

> @Mostafa saad <[email-masked]> ...Was this order returned?
>
> Thanks
>
>
> On Tue, Jun 23, 2020 at 4:02 PM Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Team,
>>
>> May we have an update on this please?
>>
>> Customer called in again to ff up on refund.
>>
>> Please receive CRA asap.
>>
>> Thank you.
>>
>> On Tue, 16 Jun 2020 at 18:12, Alina D'Souza <[email-masked]> wrote:
>>
>>> @Denmark A <[email-masked]> Please update CRA refund is required
>>>
>>> Regards,
>>> Alina
>>>
>>> On Tue, Jun 16, 2020 at 11:23 AM Angeli Fontillas <[email-masked]>
>>> wrote:
>>>
>>>> Hello Team,
>>>>
>>>> Customer is following up on his  refund.
>>>>
>>>> Please receive the CRA asap.
>>>>
>>>> Thank you.
>>>>
>>>> On Thu, 2 Apr 2020 at 12:58, Taiba <[email-masked]> wrote:
>>>>
>>>>>
>>>>>
>>>>> *Regards,*
>>>>> *Taiba Asghar | Key Account Executive*
>>>>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>>>>
>>>>>
>>>>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>>>>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>>>>
>>>>> ------------------------------
>>>>> *From:* Taiba <[email-masked]>
>>>>> *Sent:* Thursday, April 2, 2020 12:58 PM
>>>>> *To:* Farooq <[email-masked]>; Mary Anne Agapito <
>>>>> [email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Denmark A <[email-masked]>;
>>>>> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>>> Mostafa saad <[email-masked]>
>>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>>
>>>>> Hi Team,
>>>>>
>>>>> Please find AWB's attached.
>>>>> Received multiple requests for return collection all AWB's have been
>>>>> added on this email.
>>>>>
>>>>> @Mostafa saad <[email-masked]> FYIP
>>>>>
>>>>> *Regards,*
>>>>> *Taiba Asghar | Key Account Executive*
>>>>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>>>>
>>>>>
>>>>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>>>>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>>>>
>>>>> ------------------------------
>>>>> *From:* Farooq <[email-masked]>
>>>>> *Sent:* Thursday, April 2, 2020 11:56 AM
>>>>> *To:* Mary Anne Agapito <[email-masked]>; Taiba <
>>>>> [email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Denmark A <[email-masked]>;
>>>>> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>>> Mostafa saad <[email-masked]>
>>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>>
>>>>> Hi Taiba -  JB088104  / 600772328_2
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>>>>>
>>>>> [email-masked] | +971504330629
>>>>>
>>>>> [image:
>>>>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>>>>
>>>>>
>>>>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>>>>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai,
>>>>> UAE.
>>>>>
>>>>> ------------------------------
>>>>> *From:* Mary Anne Agapito <[email-masked]>
>>>>> *Sent:* Thursday, April 2, 2020 11:47 AM
>>>>> *To:* Taiba <[email-masked]>
>>>>> *Cc:* Farooq <[email-masked]>; customer care <[email-masked]>;
>>>>> Returns.fc <[email-masked]>; Denmark A <
>>>>> [email-masked]>; lastmile <[email-masked]>; Eugene
>>>>> Mugisa <[email-masked]>; Mostafa saad <[email-masked]>
>>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>>
>>>>> Hi Taiba,
>>>>>
>>>>> There is no awb showing.
>>>>>
>>>>> @Mostafa saad <[email-masked]> - pls assist.
>>>>>
>>>>> Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Apr 2, 2020 at 11:10 AM Taiba <[email-masked]> wrote:
>>>>>
>>>>> Hi Mostafa/Mary,
>>>>>
>>>>> Please assist with Jeebly reference number.
>>>>>
>>>>> *Regards,*
>>>>> *Taiba Asghar | Key Account Executive*
>>>>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>>>>
>>>>>
>>>>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>>>>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>>>>
>>>>> ------------------------------
>>>>> *From:* Farooq <[email-masked]>
>>>>> *Sent:* Thursday, April 2, 2020 10:59 AM
>>>>> *To:* Mary Anne Agapito <[email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Denmark A <[email-masked]>;
>>>>> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>>> Mostafa saad <[email-masked]>; Taiba <[email-masked]>
>>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>>
>>>>>
>>>>> Hi Taiba -  Please create reverse order
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>>>>>
>>>>> [email-masked] | +971504330629
>>>>>
>>>>> [image:
>>>>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>>>>
>>>>>
>>>>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>>>>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai,
>>>>> UAE.
>>>>>
>>>>> ------------------------------
>>>>> *From:* Mary Anne Agapito <[email-masked]>
>>>>> *Sent:* Thursday, April 2, 2020 10:39 AM
>>>>> *To:* Farooq <[email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Denmark A <[email-masked]>;
>>>>> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>>> Mostafa saad <[email-masked]>
>>>>> *Subject:* Wrong Color Received - 600778035//
>>>>>
>>>>> Hi Farooq,
>>>>>
>>>>> Just spoke with Omar (0529793632) and advised him to collect the gate
>>>>> from the customer as it's a wrong color. The customer order the black gate
>>>>> but got the white one instead.
>>>>>
>>>>> @Mostafa saad <[email-masked]> - kindly update the status in
>>>>> NS, can't create the CRA because it still says Pending Fulfillment
>>>>>
>>>>>
>>>>> BS-EH2149
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=172466> Dreambaby
>>>>> 36cm Extension Tall - Black
>>>>>
>>>>> Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>
>>>> --
>>>> *Regards,*
>>>>
>>>> *Angeli Fontillas*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>
>
> --
>
>