Subject: Re: MISSING PACKAGES# 700236583_2 /AWB: JB258676
From: Mostafa Said <[email-masked]>
To: Radwa Ali <[email-masked]>, Mohamed Magdy <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Asad <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Wed, 24 Jun 2020 10:01:48 +0400
List-Id: <ccteam.mumzworld.com>

@Eugene Mugisa <[email-masked]> Please we need an update in here Syed
already replied that it was packed in two packages and left on the sorting
pallets.

+Shady Elgendy <[email-masked]> +Mohamed Magdy <[email-masked]>
 FYI.

On Wed, Jun 24, 2020 at 9:46 AM <[email-masked]> wrote:

> Hi @Outbound.fc <[email-masked]> and @lastmile
> <[email-masked]>
>
>
>
> This is a reoccurring issue where we have a missing item case and we have
> to go in loops for get a solution.
>
> The order was packed in 2 boxes as per OB team.
>
> LM received 1 box and jeebly delivered it.
>
> Please advise what is the next step since we were already advised this was
> packed properly according to CCTV ?
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* Naib Khan <[email-masked]>
> *Sent:* Saturday, June 13, 2020 9:34 PM
> *To:* Anas nazzal <[email-masked]>
> *Cc:* Farooq <[email-masked]>; Outbound.fc <[email-masked]>;
> Syed Yakoob <[email-masked]>; Vipin Raj <[email-masked]>;
> Mostafa saad <[email-masked]>; mohit <[email-masked]>;
> Pavankumar A <[email-masked]>; lastmile <[email-masked]>;
> customer care <[email-masked]>; Taiba <[email-masked]>
> *Subject:* Re: MISSING PACKAGES# 700236583_2 /AWB: JB258676
>
>
>
> +Mostafa saad <[email-masked]>
>
>
>
> please share your feedback regarding the missing box.
>
>
>
> Regards.
>
> Naib
>
>
>
>
>
> On Sat, 13 Jun 2020 at 17:42, Anas nazzal <[email-masked]> wrote:
>
> Dear Team,
>
>
>
> Kindly do the needful as the customer keeps calling to follow up.
>
>
>
> Best Regards,
>
> Anas Nazzal
>
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
> Virus-free. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>
>
>
> On Thu, Jun 11, 2020 at 10:06 AM Taqwa Ali <[email-masked]> wrote:
>
> Dear Naib
>
>
>
> Kindly update, the CM keeps following up
>
>
>
> Regards
>
> Taqwa
>
>
>
> On Wed, Jun 10, 2020 at 7:27 PM Farooq <[email-masked]> wrote:
>
>
>
> Hello Naib -  Comments as below.
>
>
>
> JB252824    -   Received short Pcs was returned back next day as per SLA
>
>
>
>
>
> JB258676     Was delivered to Customer 1 Pcs as we received only as per
> AWB
>
>
>
>
>
>
>
>
>
>
>
>
>
> Best Regards ,
>
>
>
> *Muhammad Farooq Javed *
> Operations Manager
>
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *JEEBLY LLC <http://www.jeebly.com/>*
>
> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
> <http://www.jeebly.com/>
>
> Dubai | United Arab Emirates <http://www.jeebly.com/>
>
> t: +971 800 533259 <http://www.jeebly.com/>
>
> m: +971 504330629 <http://www.jeebly.com/>
>
> e: [email-masked]* <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *www.jeebly.com <http://www.jeebly.com/>*
>
>                <http://www.jeebly.com/>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>   <http://www.jeebly.com/>
> ------------------------------
> <http://www.jeebly.com/>
>
>
>
>
>
> *From: Naib Khan <[email-masked]>Sent: Wednesday, June 10, 2020 8:13
> PMTo: Taqwa Ali <[email-masked]>; Taiba <[email-masked]>Cc:
> Pavankumar A <[email-masked]>; lastmile <[email-masked]>;
> Samiya Sheikh <[email-masked]>; mohit <[email-masked]>;
> Outbound.fc <[email-masked]>; Farooq <[email-masked]>; Vipin
> Raj <[email-masked]>; Syed Yakoob <[email-masked]>; customer care
> <[email-masked]>; Anas nazzal <[email-masked]>; Mostafa saad
> <[email-masked]>Subject: Re: MISSING PACKAGES# 700236583_2 /AWB:
> JB258676 <http://www.jeebly.com/>*
>
>   <http://www.jeebly.com/>
>
> Hi Farooq, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Need your feedback on the status of the below AWB.
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> 700236583_2 -  JB252824   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> 700236583_2  -  JB258676
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Regards. <http://www.jeebly.com/>
>
> Naib <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Wed, 10 Jun 2020 at 18:57, Taqwa Ali <[email-masked]*> wrote:
> <http://www.jeebly.com/>
>
> Dear Team  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Please update  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Regards <http://www.jeebly.com/>
>
> Taqwa  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Wed, Jun 10, 2020 at 4:57 PM Taqwa Ali <[email-masked]*> wrote:
> <http://www.jeebly.com/>
>
> Dear Team  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Kindly assist  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> The CM keeps following and no update yet.  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Regards <http://www.jeebly.com/>
>
> Taqwa <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Tue, Jun 9, 2020 at 9:39 AM Syed Yakoob <[email-masked]*> wrote:
> <http://www.jeebly.com/>
>
> Hello Samiya, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> I have gone through with CCTV footage. All were packed correctly.
> *@lastmile* *@Pavankumar A* both packages were kept in the sorting area
> on the same pallet. Please check from your end. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Best Regards, <http://www.jeebly.com/>
>
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> ᐧ <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Sun, 7 Jun 2020 at 12:46, Samiya Sheikh <[email-masked]*> wrote:
> <http://www.jeebly.com/>
>
> Hi Team, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Please update urgently. the customer is following up daily.
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Regards  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Sat, Jun 6, 2020 at 4:23 PM mohit <[email-masked]*> wrote:
> <http://www.jeebly.com/>
>
> +syed <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Kindly review this in CCTV  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Sent from my Samsung Galaxy smartphone. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> -------- Original message -------- <http://www.jeebly.com/>
>
> From: Mostafa saad <[email-masked]*> <http://www.jeebly.com/>
>
> Date: 06/06/2020 16:04 (GMT+04:00) <http://www.jeebly.com/>
>
> To: Mohit Caleb <[email-masked]*> <http://www.jeebly.com/>
>
> Cc: Samiya Sheikh <[email-masked]*>, Syed Yakoob <
> [email-masked]*>, "Outbound.fc" <[email-masked]*>,
> Farooq <[email-masked]*>, Vipin Raj <[email-masked]*>, customer
> care <[email-masked]*>, Anas nazzal <[email-masked]*>
> <http://www.jeebly.com/>
>
> Subject: Re: MISSING PACKAGES# 700236583_2 /AWB: JB258676
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Hello Mohit <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> We have received only  one box  <http://www.jeebly.com/>
>
>
> <http://www.jeebly.com/>
>
> Regards  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Mostafa Saad  <http://www.jeebly.com/>
>
> LM Supervisor at Mumzworld   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Sat, Jun 6, 2020 at 1:32 PM Mohit Caleb <[email-masked]*> wrote:
> <http://www.jeebly.com/>
>
> *@Mostafa saad*
>
> Kindly check & update here order was packed in two packages
> <http://www.jeebly.com/>
>
> ᐧ <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Sat, Jun 6, 2020 at 10:21 AM Samiya Sheikh <[email-masked]*>
> wrote: <http://www.jeebly.com/>
>
> Hi Team, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Kindly update and confirm. We need  an urgent update here.  please
> update MD-235465. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Regards  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Tue, Jun 2, 2020 at 5:06 PM Anas nazzal <[email-masked]*> wrote:
> <http://www.jeebly.com/>
>
> Dear TEam, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Kindly assist with the below customer as she called again to follow up.
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Best Regards,  <http://www.jeebly.com/>
>
> Anas Nazzal <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Sat, May 30, 2020 at 1:20 PM Farooq <[email-masked]*> wrote:
> <http://www.jeebly.com/>
>
> Hi , We received only 1 Package  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Best Regards ,  <http://www.jeebly.com/>
>
>      <http://www.jeebly.com/>
>
>
> *Muhammad Farooq Javed Operations Manager <http://www.jeebly.com/>*
>
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *JEEBLY LLC <http://www.jeebly.com/>*
>
> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
> <http://www.jeebly.com/>
>
> Dubai | United Arab Emirates <http://www.jeebly.com/>
>
> t: +971 800 533259 <http://www.jeebly.com/>
>
> m: +971 504330629 <http://www.jeebly.com/>
>
> e: [email-masked]* <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *www.jeebly.com <http://www.jeebly.com/>*
>
>                <http://www.jeebly.com/>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>   <http://www.jeebly.com/>
> ------------------------------
> <http://www.jeebly.com/>
>
>
>
>
>
> *From: Taqwa Ali <[email-masked]>Sent: Saturday, May 30, 2020 1:17
> PMTo: Mohit Caleb <[email-masked]>; Vipin Raj <[email-masked]>;
> Syed Yakoob <[email-masked]>; Farooq <[email-masked]>Cc: Outbound.fc
> <[email-masked]>; customer care <[email-masked]>; Mostafa
> saad <[email-masked]>Subject: MISSING PACKAGES# 700236583_2 /AWB:
> JB258676 <http://www.jeebly.com/>*
>
>   <http://www.jeebly.com/>
>
> Dear Team  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Kindly assist <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> CM received only 1 package instead of 2  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Missing item  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *MD-235465* <http://www.jeebly.com/>
>
> SkipHop Moby Smart Sling 3-Stage Tub <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>
> سالم المنصوري
> بني ياس شرق 9 مقابل بريد الامارات فله رقم 234 قديم 57 جديد
> 234 قديم 57 جديد
> Abu Dhabi
> United Arab Emirates Map <http://www.jeebly.com/>
>
> SHIP AREA  <http://www.jeebly.com/>
>
> SHIP PHONE971502222574 <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Regards <http://www.jeebly.com/>
>
> Taqwa <http://www.jeebly.com/>
>
>
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> -- <http://www.jeebly.com/>
>
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> <http://www.jeebly.com/>
>
> Virus-free. *www.avast.com* <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
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