Subject: Re: Urgent / Delivery Confirmation - Order No. 700236141_2
From: Clearway Express <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Amir Julkarnain <[email-masked]>, Hyacinth Joyce <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Tue, 23 Jun 2020 18:16:28 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

I contacted the customer at about 18:14 hrs today and she said she ordered
so many things from mumzworld and she received it.further she said if
anything missing she will contact back.

regards

On Tue, 26 May 2020, 11:24 Mostafa saad, <[email-masked]> wrote:

> @Clearway Express <[email-masked]>  Please share your feedback.
>
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Tue, May 26, 2020 at 11:19 AM Amir Julkarnain <[email-masked]>
> wrote:
>
>> Hello Mostafa,
>>
>> Please check this with the courier as customer is saying they never
>> received it
>>
>> Best Regards,
>> Amir
>>
>> On Mon, 25 May 2020 at 11:27, Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Delivered.
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> LM Supervisor at Mumzworld
>>>
>>>
>>> On Mon, May 25, 2020 at 10:47 AM Amir Julkarnain <[email-masked]>
>>> wrote:
>>>
>>>> Hello Team,
>>>>
>>>> Was this shipment delivered? Please advise.
>>>>
>>>> Best Regards
>>>>
>>>> On Wed, 20 May 2020 at 11:17, Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mostafa and Eugene,
>>>>>
>>>>> Please assist on this.
>>>>>
>>>>> Our records show the order was shipped on 16th May.
>>>>>
>>>>> Thank you
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>> On Wed, 20 May 2020 at 11:07, Amir Julkarnain <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello Team,
>>>>>>
>>>>>> Any update on this? customer said she never received the item.
>>>>>>
>>>>>> Best Regards
>>>>>>
>>>>>> On Tue, 19 May 2020 at 12:20, Hyacinth Joyce <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> The above-mentioned order shows delivered and the customer received
>>>>>>> the same update.
>>>>>>>
>>>>>>> The customer called and informed that she did not the delivery.
>>>>>>>
>>>>>>> If the shipment is not yet delivered kindly ensure it is done Today.
>>>>>>>
>>>>>>> Please advise urgently.
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Joyce Alvarado*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>>>  │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> *Amir Hussain Julkarnain*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>
>>>>
>>>> --
>>>> *Amir Hussain Julkarnain*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
>> --
>> *Amir Hussain Julkarnain*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>