Subject: Re: FOLLOW UP 2007000026629- 100129206_1
From: Anas nazzal <[email-masked]>
To: Ronald Gaviola <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Tue, 23 Jun 2020 16:59:06 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly create CRA for Naqel Shipment as the customer doesnt want to get the
items due to
Tracking number 70792179

The below list has not been delivered to the customer:
Plum - My First Wooden Playcentre
Hills Mini Folding Frame Clothesline
Jack N' Jill - Simplicity Bubble Bath 300ml
Just Gentle - Organic Fabric Softener 750ml
Method Washing-Up Liquid Clementine + Dish Soap Refill
Method - APC spray French lavender - 828ml
Ecover - Sensitive Wool & Delicate Laundry Liquid Zero 1L   Quantity 2
Method - Squirt+Mop All Floor Cleaner - Lemon Ginger   Quantity  2

Best Regards,
Anas Nazzal

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On Mon, Jun 22, 2020 at 4:20 PM Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> Kindly do the needful for the customer as she keeps calling to follow up
> the delivery.
>
> Best Regards,
> Anas Nazzal
>
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
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> On Tue, Jun 16, 2020 at 5:12 PM Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> The customer confirmed  that the   100129206_1  has been delivered.
>> Kindly do the needful to the below customer as he called again to the
>> follow up 100129206_2 delivery
>>
>> Anas Nazzal
>> Best regards.
>>
>>
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
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>>
>> On Sun, Jun 14, 2020 at 10:51 AM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi Zubair,
>>>
>>> The customer called again and requested to cancel the order due to
>>> excessive delay.
>>>
>>> Upon tracking shows:
>>>
>>> @Hussain Firoz Miyagamwala <[email-masked]> kindly create CRA
>>> asap to proceed with refund.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Tue, 9 Jun 2020 at 11:23, Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>>
>>>> Team,
>>>>
>>>> Please assist on this shipment asap as the customer is following it up
>>>> and until now,. no update.
>>>>
>>>> Its not showing on the tracker.
>>>>
>>>> Thanks
>>>>
>>>> On Mon, Jun 1, 2020 at 9:59 AM Reports Wimo <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Michaela,
>>>>>
>>>>> We did not receive the subject shipment.
>>>>>
>>>>> *Naveed Hussain – *Customer Happiness Executive
>>>>>
>>>>>
>>>>> *T*: +971-800 2465 *|* *M: *+971-58 3059811
>>>>> *@:* [email-masked] *W*: www.wimoapp.com
>>>>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>>>>
>>>>>
>>>>> On Mon, Jun 1, 2020 at 9:51 AM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Team,
>>>>>>
>>>>>> Please prioritise the order.  Customer is upset with the delay,
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>>
>>
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>>
>