Subject: Re: Order created since April 15 for 700229345 / Esnad 2007000026002
From: Anas nazzal <[email-masked]>
To: KSA Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: customer care <[email-masked]>
Date: Mon, 22 Jun 2020 18:49:43 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

KIndly do the needful as the customer called again to follow up.

Best Regards,
Anas Nazzal

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On Mon, May 25, 2020 at 11:29 AM Reports Wimo <[email-masked]> wrote:

> Dear Ronald,
>
> We have not received the subject shipment.
>
> *Naveed Hussain – *Customer Happiness Executive
>
>
> *T*: +971-800 2465 *|* *M: *+971-58 3059811
> *@:* [email-masked] *W*: www.wimoapp.com
> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>
>
> On Mon, May 25, 2020 at 9:50 AM Ronald Gaviola <[email-masked]>
> wrote:
>
>> Naveed +Reports WimoShip <[email-masked]>
>>
>> FYA.
>>
>>
>>
>>
>> Regards,
>> Ronald
>>
>>
>> On Sun, May 24, 2020 at 8:49 PM Mohammed Ali Naji Almahdi <
>> [email-masked]> wrote:
>>
>>> Dear KSA Team,
>>>
>>> The customer clarified that they no longer would like to receive the
>>> order.
>>>
>>> Could you please confirm cancellation so that the amount can be refunded
>>> to the customer.
>>>
>>> Kind Regards,
>>>
>>> Mohammed
>>>
>>> On Sun, May 24, 2020 at 7:43 PM Mohammed Ali Naji Almahdi <
>>> [email-masked]> wrote:
>>>
>>>> Dear KSA Team,
>>>>
>>>> The customer for this order is following up and the tracking shows that
>>>> the order was created since the 15th of April but there are no details
>>>> after that.
>>>>
>>>> Could you please make sure to hand the items to the courier or assign
>>>> the shipment to a different courier and if there are any issues please let
>>>> me know.
>>>>
>>>> Kind Regards,
>>>>
>>>> Mohammed
>>>>
>>>
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