Subject: Re: Please deliver ASAP - Order No. 600820757 / AWB 1000006544120
From: Angeli Fontillas <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Usman Abbasi <[email-masked]>, Amir Julkarnain <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Rajesh Pattabhi <[email-masked]>
Date: Mon, 22 Jun 2020 16:04:32 +0400
List-Id: <ccteam.mumzworld.com>

Hello Usman,

Kindly confirm how many boxes did you receive from the warehouse please?

As per our warehouse we have dispatched 2 boxes and the customer only
received 1 box.

Thank you.

On Wed, 6 May 2020 at 10:26, Hyacinth Joyce <[email-masked]> wrote:

> Hi Usman,
>
> Thank you for the update.
>
> Please ensure Today delivery.
>
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Wed, 6 May 2020 at 10:24, Usman Abbasi <[email-masked]> wrote:
>
>> Hi,
>>
>>
>>
>>
>>
>> AWB # 1000006581428
>>
>>
>>
>>
>>
>> *Thanks & Regards*
>>
>>
>> Usman abbasi
>>
>> Calling unit
>>
>> Dubai - Delivery Centre || مركز التوصيل – دبي
>>
>> United Arab Emirates | الإمارات العربية المتحدة
>>
>> 042303831
>>
>> *www.epg.gov.ae <http://www.epg.gov.ae/>*
>>
>>
>>
>> *From:* Hyacinth Joyce <[email-masked]>
>> *Sent:* Wednesday, May 6, 2020 9:29 AM
>> *To:* Mostafa saad <[email-masked]>; Eugene Mugisa <
>> [email-masked]>
>> *Cc:* Usman Abbasi <[email-masked]>; customer care <
>> [email-masked]>; Rajesh Pattabhi <[email-masked]>
>> *Subject:* Re: Please deliver ASAP - Order No. 600820757 / AWB
>> 1000006544120
>>
>>
>>
>> Hi Mostafa,
>>
>>
>>
>> Please confirm the AWB. The system shows the same.
>>
>>
>>
>>
>>
>>
>> Thank you.
>>
>>
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>>
>> Customer Care Representative
>>
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>> On Tue, 5 May 2020 at 21:25, Rajesh Pattabhi <[email-masked]>
>> wrote:
>>
>> *Dear Joyce*
>>
>>
>>
>> *Good evening*
>>
>> *I can’t track the given AWB number? It’s says not available*
>>
>>
>>
>> ************
>>
>> *Dear Usman*
>>
>>
>>
>> *Check if you can derive with the correct AWB number with the  order
>> number*
>>
>>
>>
>>
>>
>> *Best regards,*
>>
>>
>>
>> *Raj.P*
>>
>>
>>
>> *E-Commerce and Large Enterprises *
>>
>> *Parcels & Express BU*
>>
>> *Emirates Post Group Company, HO | Dubai*
>>
>> *Mob # 055 257 1010 *
>>
>>
>>
>> *@ your service 24/7 ! (Радж)*
>>
>>
>>
>> *We Care – Safety first; Contactless Deliveries – COVID-19*
>>
>>
>>
>>
>>
>>
>>
>> *From:* Hyacinth Joyce <[email-masked]>
>> *Sent:* Tuesday, May 5, 2020 4:15 PM
>> *To:* Usman Abbasi <[email-masked]>; Rajesh Pattabhi <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>; Mostafa saad <
>> [email-masked]>; Eugene Mugisa <[email-masked]>
>> *Subject:* Please deliver ASAP - Order No. 600820757 / AWB 1000006544120
>>
>>
>>
>> Hi Team,
>>
>>
>>
>> The customer called to follow up. Please arrange delivery ASAP, latest by
>> tomorrow.
>>
>>
>>
>>
>>
>>
>> Kindly call the customer prior to delivery.
>>
>>
>>
>> Thank you.
>>
>>
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>>
>> Customer Care Representative
>>
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE