Subject: Re: Order # 700239762 // DBT-DT2-18029 // DELSIT - Sofa Bed - Grey with Polka Dots // Wrong item
From: Denmark A <[email-masked]>
To: Arif Farooq <[email-masked]>
Cc: customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Nessy <[email-masked]>
Date: Mon, 22 Jun 2020 14:46:44 +0400
List-Id: <ccteam.mumzworld.com>

Dear Arif,

Thank you for your email.

@Nessy <[email-masked]> Noted.

Regards,
Den mark

On Mon, Jun 22, 2020 at 1:11 PM Nessy <[email-masked]> wrote:

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> Hi Denmark,
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> We’ll send the correct item along with our warehouse delivery.
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> Please make sure to handover to our team the wrong item. Thank you.
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> Best Regards
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> NESSY LANDICHO
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> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
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> <http://www.desertbeat.com/>
> <http://www.desertbeat.com/>
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> *From:* Arif Farooq [mailto:[email-masked]]
> *Sent:* Monday, June 22, 2020 1:03 PM
> *To:* Nessy
> *Cc:* customer care; Denmark A; Alina D'Souza; Samran Iftikhar; Umang
> Mehrotra
> *Subject:* Re: Order # 700239762 // DBT-DT2-18029 // DELSIT - Sofa Bed -
> Grey with Polka Dots // Wrong item
>
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> Hi Denmark,
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> We apologize for the inconvenience.
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> @Nessy, please send the correct item as replacement.
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> Thanks & Best Regards,
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> *Arif Farooq*
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> Business Development Manager
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> Tel: +971-504282580
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> Email: [email-masked] <[email-masked]>
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> *DJ Corner | Toy Corner | Kiju*
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> On Jun 22, 2020, at 11:27 AM, Denmark A <[email-masked]> wrote:
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> Dear Nessy,
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> Please see the attached photo for your reference, we received the item
> with the different UPC .
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> Instead of sofa bed we received an armchair.
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> Regards,
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> On Mon, Jun 22, 2020 at 11:20 AM Nessy <[email-masked]> wrote:
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> Hi Denmark,
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> Upon checking the DN’s, we sent the correct item under POMUMZ_DXB19424.
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> Please find attached DN stamp and signed / received by your logistic team.
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> Let me know if you need further proof and information.
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> Thank you.
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> Best Regards
>
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> NESSY LANDICHO
>
>
> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>
>
>
>
> <http://www.desertbeat.com/> <http://www.desertbeat.com/>
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> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Monday, June 22, 2020 10:50 AM
> *To:* Nessy
> *Cc:* customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang
> Mehrotra
> *Subject:* Re: Order # 700239762 // DBT-DT2-18029 // DELSIT - Sofa Bed -
> Grey with Polka Dots // Wrong item
>
>
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> Dear Nessy,
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> POMUMZ_DXB194924
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> Regards,
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> On Mon, Jun 22, 2020 at 10:46 AM Nessy <[email-masked]> wrote:
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> Hi Denmark,
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> Apologize for the inconvenience caused.
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> Could you please share PO number. Thank you.
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> Best Regards
>
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>
> NESSY LANDICHO
>
>
> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>
>
>
>
> <http://www.desertbeat.com/> <http://www.desertbeat.com/>
>
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> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Monday, June 22, 2020 10:27 AM
> *To:* Nessy
> *Cc:* customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang
> Mehrotra
> *Subject:* Order # 700239762 // DBT-DT2-18029 // DELSIT - Sofa Bed - Grey
> with Polka Dots // Wrong item
>
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> Dear Vendor,
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> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
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> Reason of return: Wrong item delivered
> SKU: The customer supposed to receive DELSIT - Sofa Bed - Grey with Polka
> Dots but she received  armed chair instead
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> We appreciate your support in this matter, Thank you.
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> Regards,
>
> Den mark
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>