Subject: Re: Order # 200268755_1/ NAQEL-Road :70789830/ missing package
From: Ronald Gaviola <[email-masked]>
To: Alaa Musa <[email-masked]>, Maxim Vyalyy <[email-masked]>
Cc: DXB CS <[email-masked]>, Taqwa Ali <[email-masked]>, Samiya Sheikh <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>
Date: Mon, 22 Jun 2020 10:39:22 +0400
List-Id: <ccteam.mumzworld.com>

+Maxim Vyalyy <[email-masked]>

It has been two weeks since escalated. We shall consider this as lost.

@Alaa Musa <[email-masked]> FYI please update the lost / damage
tracker.

Regards,
Ronald

On Mon, Jun 22, 2020 at 9:39 AM Alaa Musa <[email-masked]> wrote:

> Dear team,
>
> What is the update here.
>
> Regards,
> Alaa
>
>
> On Thu, 11 Jun 2020 at 14:52, Samiya Sheikh <[email-masked]> wrote:
>
>> Hi Team,
>>
>> any update here.
>>
>> Regards
>>
>> On Wed, Jun 10, 2020 at 5:00 PM DXB CS <[email-masked]> wrote:
>>
>>> Noted.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Anita D’souza
>>>
>>> Customer Service Team
>>>
>>> Mobile No: +971-504248925
>>>
>>>
>>>
>>>
>>> .
>>>
>>> *DISCLAIMER: The content of this email is confidential and intended for
>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>> share any part of this message with any third party, without a written
>>> consent of the sender. If you received this message by mistake, please
>>> reply to this message and follow with its deletion.*
>>>
>>>
>>>
>>>
>>>
>>> *From:* Samiya Sheikh [mailto:[email-masked]]
>>> *Sent:* Wednesday, June 10, 2020 4:48 PM
>>> *To:* DXB CS <[email-masked]>
>>> *Cc:* Taqwa Ali <[email-masked]>; customer care <
>>> [email-masked]>; KSA Lastmile <[email-masked]>;
>>> Ronald Gaviola <[email-masked]>
>>> *Subject:* Re: Order # 200268755_1/ NAQEL-Road :70789830/ missing
>>> package
>>>
>>>
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> Kindly arrange an urgent delivery of the 2nd package.
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> On Sun, Jun 7, 2020 at 5:17 PM 'DXB CS' via customer care <
>>> [email-masked]> wrote:
>>>
>>>
>>>
>>> Dear team,
>>>
>>>
>>>
>>> We will investigate and revert you back .
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Anita D’souza
>>>
>>> Customer Service Team
>>>
>>> Mobile No: +971-504248925
>>>
>>>
>>>
>>>
>>> .
>>>
>>> *DISCLAIMER: The content of this email is confidential and intended for
>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>> share any part of this message with any third party, without a written
>>> consent of the sender. If you received this message by mistake, please
>>> reply to this message and follow with its deletion.*
>>>
>>>
>>>
>>>
>>>
>>> *From:* Taqwa Ali [mailto:[email-masked]]
>>> *Sent:* Sunday, June 7, 2020 4:19 PM
>>> *To:* DXB CS <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; KSA Lastmile <
>>> [email-masked]>; Ronald Gaviola <[email-masked]>
>>> *Subject:* Order # 200268755_1/ NAQEL-Road :70789830/ missing package
>>>
>>>
>>>
>>> Dear Team
>>>
>>>
>>>
>>> kindly assist
>>>
>>>
>>>
>>> The CM received 1 package instead of 2 packages
>>>
>>>
>>>
>>> SHIP TOلولوه ال قيس
>>> شارع جاك
>>> عماره الرايه
>>> Jeddah
>>> Saudi Arabia Map
>>>
>>> SHIP AREA
>>>
>>> SHIP PHONE966533584705
>>>
>>>
>>>
>>> Regards
>>>
>>> Taqwa
>>>
>>>
>>>
>>>