Subject: Re: Missing Items 600884532
From: Vipul Arora <[email-masked]>
To: Ashish Nair <[email-masked]>
Cc: Muhammad Habib <[email-masked]>, Hyacinth Joyce <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Jaymar Tolentino <[email-masked]>, Talal Haroun <[email-masked]>, Shek Hussain <[email-masked]>, MISOperation <[email-masked]>, Kanika Munjal <[email-masked]>
Date: Sun, 21 Jun 2020 15:59:04 +0400
List-Id: <ccteam.mumzworld.com>

Dear Ashish,

We received it as a single item because the description was changed on the
3rd of June as pack of 6 post PO creation. Vendor brought printed PO as
Single piece and we received the same as single.

@Jaymar Tolentino <[email-masked]> : Kindly check with vendor to
supply short qty against PO.

Thanks
Vipul

On Sun, 21 Jun 2020 at 14:40, Ashish Nair <[email-masked]> wrote:

> Hi Habib,
>
> Please be informed that the missing pcs were not physically found.
>
> @Vipul Arora <[email-masked]>  - please have a look into this
> subject matter & give ur feedback.
>
> Regards,
>
> *Ashish.S.Nair*
> Inventory Controller
>
>
> *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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> On Sun, Jun 21, 2020 at 1:29 PM Muhammad Habib <[email-masked]>
> wrote:
>
>> @Ashish Nair <[email-masked]>  please help her.
>>
>> On Sun, Jun 21, 2020 at 2:21 PM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi team,
>>>
>>> The customer called again to follow up.
>>>
>>> @Muhammad Habib <[email-masked]> The item in our website shows
>>> that it is a pack of 6. In a single order the customer should receive 6
>>> packs/qty of the item.
>>>
>>> Kindly check and advise asap.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Sun, 14 Jun 2020 at 09:34, 'Jayson Reyes (Mumzworld Catalogue)' via
>>> customer care <[email-masked]> wrote:
>>>
>>>> ##- Please type your reply above this line -##
>>>>
>>>> You are registered as a CC on this request (1123603). Reply to this
>>>> email to add a comment to the request.
>>>>
>>>> *Jayson Reyes* (Mumzworld.com)
>>>>
>>>> Jun 14, 2020, 9:34:39 AM GMT+4
>>>> Hi,
>>>>
>>>> Please see attached screenshot from vendor sheet
>>>>
>>>>
>>>>
>>>> ​
>>>>
>>>> Regards,
>>>>
>>>> Jayson Reyes
>>>>
>>>> m: +971 50 460 55 13 │ p:  +971 (0)4 245 1331 │ e: [email-masked]
>>>>  │ w: www.mumzworld.com
>>>>
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>>> PO Box 500245, Dubai, UAE
>>>>
>>>> *Anas* (Mumzworld.com)
>>>>
>>>> Jun 13, 2020, 3:37:58 PM GMT+4
>>>>
>>>> Dear Team,
>>>>
>>>> Kindly advise as the product Rudolfs - Pear Prune Smoothie For Babies
>>>> 110g - Pack Of 6 is showing in our website as pack of 6.
>>>> Please find the below screenshot for the same
>>>>
>>>> Virus-free. www.avast.com (
>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>> )
>>>>
>>>> On Sat, Jun 13, 2020 at 3:07 PM Muhammad Habib <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Anas,
>>>>
>>>> Rudolfs - Pear Prune Smoothie For Babies 110g - Pack Of 6
>>>> I pc was ordered and the same was picked and packed.
>>>> Further for your action please.
>>>> Screenshot attached for your reference.
>>>>
>>>> On Sat, Jun 13, 2020 at 3:31 PM Anas nazzal <[email-masked]> wrote:
>>>>
>>>> Dear Team,
>>>>
>>>> The below customer complained that only pack has been delivered pack
>>>> has been delivered from Rudolfs - Pear Prune Smoothie For Babies 110g -
>>>> Pack Of 6
>>>>
>>>> Order Number 600884532
>>>>
>>>> Best regards,
>>>> Anas Nazzal
>>>>
>>>> Virus-free. www.avast.com (
>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
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>>>> Thanks & regards,
>>>>
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>>>
>>
>> --
>>
>>
>> Thanks & regards,
>>
>>
>>
>>