Subject: Re: Missing Items 600884532
From: Hyacinth Joyce <[email-masked]>
To: "Outbound.fc" <[email-masked]>, Muhammad Habib <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>
Cc: customer care <[email-masked]>, Jaymar Tolentino <[email-masked]>, Talal Haroun <[email-masked]>, Shek Hussain <[email-masked]>, MISOperation <[email-masked]>, Kanika Munjal <[email-masked]>
Date: Sun, 21 Jun 2020 13:20:53 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

The customer called again to follow up.

@Muhammad Habib <[email-masked]> The item in our website shows that
it is a pack of 6. In a single order the customer should receive 6
packs/qty of the item.

Kindly check and advise asap.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 14 Jun 2020 at 09:34, 'Jayson Reyes (Mumzworld Catalogue)' via
customer care <[email-masked]> wrote:

> ##- Please type your reply above this line -##
>
> You are registered as a CC on this request (1123603). Reply to this email
> to add a comment to the request.
>
> *Jayson Reyes* (Mumzworld.com)
>
> Jun 14, 2020, 9:34:39 AM GMT+4
> Hi,
>
> Please see attached screenshot from vendor sheet
>
>
>
> ​
>
> Regards,
>
> Jayson Reyes
>
> m: +971 50 460 55 13 │ p:  +971 (0)4 245 1331 │ e: [email-masked]
>  │ w: www.mumzworld.com
>
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
> Box 500245, Dubai, UAE
>
> *Anas* (Mumzworld.com)
>
> Jun 13, 2020, 3:37:58 PM GMT+4
>
> Dear Team,
>
> Kindly advise as the product Rudolfs - Pear Prune Smoothie For Babies 110g
> - Pack Of 6 is showing in our website as pack of 6.
> Please find the below screenshot for the same
>
> Virus-free. www.avast.com (
> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
> )
>
> On Sat, Jun 13, 2020 at 3:07 PM Muhammad Habib <[email-masked]>
> wrote:
>
> Dear Anas,
>
> Rudolfs - Pear Prune Smoothie For Babies 110g - Pack Of 6
> I pc was ordered and the same was picked and packed.
> Further for your action please.
> Screenshot attached for your reference.
>
> On Sat, Jun 13, 2020 at 3:31 PM Anas nazzal <[email-masked]> wrote:
>
> Dear Team,
>
> The below customer complained that only pack has been delivered pack has
> been delivered from Rudolfs - Pear Prune Smoothie For Babies 110g - Pack Of
> 6
>
> Order Number 600884532
>
> Best regards,
> Anas Nazzal
>
> Virus-free. www.avast.com (
> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
> )
>
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> --
>
> Thanks & regards,
>
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