Subject: Re: [Mumzworld.com] Re: Refund escalation - Order #600821736
From: Anas nazzal <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: customer care <[email-masked]>
Date: Fri, 19 Jun 2020 18:46:09 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly assist with the below customer as he called again to follow up.

Best Regards,
Anas Nazzal

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On Wed, May 27, 2020 at 1:27 PM Sagar Khawani (Mumzworld Customer Care) <
[email-masked]> wrote:

> ##- Please type your reply above this line -##
>
> We’ve got news for you: Your ticket (1031234) has been updated. Feel free
> to reply to this email with any questions.
>
> *Sagar Khawani* (Mumzworld.com)
>
> May 27, 2020, 1:27:02 PM GMT+4
> *Private note*
> Hi Anas,
>
> No CM for the shipped item in NS.
>
> *Anas* (Mumzworld.com)
>
> May 20, 2020, 9:38:10 AM GMT+4
> *Private note*
> A credit memo has been created.
>
> *Sagar Khawani* (Mumzworld.com)
>
> May 19, 2020, 2:08:34 AM GMT+4
> *Private note*
> there no cra in NS or CM in Magento. please update
>
> *Anas* (Mumzworld.com)
>
> May 13, 2020, 11:28:43 AM GMT+4
> *Private note*
> 1) Order number: 600821736
> 2) Is the credit memo on Magento, Yes or No?: no
> 3) SKU: All
> 4) Amount: 899.26 AED
> 5) Refund reason: Delay in delivery
> 6) Payment method: Credit Card
> 7) Refund *before* or *after* shipping?: before
>
> You are an agent. Add a comment by replying to this email or *view ticket
> in Zendesk Support
> <https://mumzworldhelp.zendesk.com/agent/tickets/1031234>*.
> *Ticket #* 1031234
> *Status* Open
> *Requester* Anas
> *CCs* -
> *Group* CC Email_Eng
> *Assignee* Anas
> *Priority* -
> *Type* Incident
> *Channel* Web Form
>
>
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