Subject: Re: [Mumzworld.com] Re: Refund escalation - Order # 200279352
From: Anas nazzal <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: customer care <[email-masked]>
Date: Fri, 19 Jun 2020 09:53:00 +0400
List-Id: <ccteam.mumzworld.com>

Dear Hussain,

Kindly create CRA for   BBL-5010477323071 in order number 200279352 as the
customer doesnt want to get the item anymore.

Best Regards,
Anas Nazzal

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On Thu, Jun 11, 2020 at 1:14 PM Sagar Khawani (Mumzworld Customer Care) <
[email-masked]> wrote:

> ##- Please type your reply above this line -##
>
> We’ve got news for you: Your ticket (1108563) has been updated. Feel free
> to reply to this email with any questions.
>
> *Sagar Khawani* (Mumzworld.com)
>
> Jun 11, 2020, 1:14:36 PM GMT+4
> *Private note*
> Hi Anas,
>
> No CRA in NS for the item showing shipped in Magento.
>
> ​
>
> *Anas* (Mumzworld.com)
>
> Jun 7, 2020, 6:53:46 PM GMT+4
> *Private note*
>
> 1) Order number: *200279352*
> 2) Is the credit memo on Magento, Yes or No?:
> 3) GC has been *created */ *deactivated: *Please assure that GC is
> deactivated
> 4) SKU: BBL-5010477323071 /KSA-FAMC-33-0512-3HE-BLUE / TC-IN005232
> 5) Amount: 122.27 AED
> 6) Refund reason: Teh customer doesnt want GC
> 7) Payment method: Credit
> 8) Refund *before *or *after *shipping?: Before
>
>
> You are an agent. Add a comment by replying to this email or *view ticket
> in Zendesk Support
> <https://mumzworldhelp.zendesk.com/agent/tickets/1108563>*.
> *Ticket #* 1108563
> *Status* Open
> *Requester* Anas
> *CCs* -
> *Group* CC Default
> *Assignee* Anas
> *Priority* -
> *Type* Incident
> *Channel* Web Form
>
>
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