Subject: Re: 200289158- Waybill: 4821448520 << Reference ID: 58362816 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked]
Date: Thu, 18 Jun 2020 13:23:15 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Machaela,

Good day.

This shipment was delivered on 23rd May. Please ensure such cases are highlighted within 24/48 hours, in order for us to initiate an investigation.

I am currently checking with our destination team, on whether they are  able to confirm on the shipmens status & delivery details.

I shall keep you posted, with their updates. Please hold for the next update on 22/06/2020 at 16:00 hours.

Should you require any further assistance, please contact me directly.Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

>> Original Message ...
>> From: [email-masked]
>> To: [email-masked]
>> Cc: [email-masked], [email-masked]
>> Subject: 200289158- Waybill: 4821448520
>> Sent: Tue, 16 Jun 2020 17:33:32 UTC+04:00
>>
>> 
Team, 
>>  
>> Please check asap. The customer is saying she has not received the order but it has been marked delivered to another person. 
>> 
>> thanks 
>>