Subject: Re: Urgent KSA Delivery - Order No. 200283252_1 / AWB S001111890385
From: Mary Anne Agapito <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, Hyacinth Joyce <[email-masked]>, customer care <[email-masked]>
Date: Thu, 18 Jun 2020 15:18:03 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called doesn't want the shipment anymore, she already bought
from somewhere else.

Please cancel and create the CRA.

Thank you

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jun 18, 2020 at 11:56 AM Zubair Wahid <[email-masked]> wrote:

> +Raghu Nalloor (R3PL) <[email-masked]>
>
> On Thu, Jun 18, 2020 at 8:17 AM Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>> @Zubair Wahid <[email-masked]> Please check if this was dispatched
>> from Tamer
>>
>> Raghu can advise you here.
>>
>>
>> On Mon, Jun 15, 2020 at 11:09 AM Mary Anne Agapito <
>> [email-masked]> wrote:
>>
>>> Hi Hussain,
>>>
>>> The customer is following up almost everyday.
>>>
>>> What had happened to the shipment. We need an urgent update.
>>>
>>> Please assist. Thank you
>>>
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Sun, Jun 14, 2020 at 1:36 PM Zubair Wahid <[email-masked]>
>>> wrote:
>>>
>>>> Hi Hyacinth
>>>> This is a march order as per netsuite, hussain will be able to help
>>>> here.
>>>> @Hussain Firoz Miyagamwala <[email-masked]> can you assist here
>>>>
>>>> Thanks
>>>> Zubair
>>>>
>>>>
>>>> On Sun, Jun 14, 2020 at 12:33 PM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Zubair,
>>>>>
>>>>> The customer called again to follow up.
>>>>>
>>>>> Kindly check and update urgently.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>> On Tue, 9 Jun 2020 at 10:14, Hyacinth Joyce <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Zubair,
>>>>>>
>>>>>> Please check on the above shipment. The customer is following up.
>>>>>>
>>>>>> Upon tracking status shows:
>>>>>>
>>>>>> Kindly assist to deliver ASAP.
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Joyce Alvarado*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>