Subject: Re: Additional Charge Confirmation - Order No. 600890960_1 / AWB 3396709470 << Reference ID: 58351847 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked]
Date: Thu, 18 Jun 2020 13:00:32 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Joyce,

Good day.

The charges you are refering to, are the customs duty charges.

Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: Additional Charge Confirmation - Order No. 600890960_1 / AWB 3396709470 >> Sent: Tue, 16 Jun 2020 16:11:41 UTC+04:00 >> >>
Hi Team, >>The customer with the above shipment informed that he received a notification about delivery and about 8.50 SAR to be paid. >>May we know about this extra charge? >>Thank you. >>Best Regards, >>Joyce Alvarado >>  >>Customer Care Representative >> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>