Subject: Re: Urgent - refund exception - SO# 600822782
From: Mostafa saad <[email-masked]>
To: Radwa Ali <[email-masked]>, Sujan Raj <[email-masked]>
Cc: Sagar Khawani <[email-masked]>, Shady Elgendy <[email-masked]>, customer care <[email-masked]>
Date: Thu, 18 Jun 2020 11:28:12 +0400
List-Id: <ccteam.mumzworld.com>

@Sujan Raj <[email-masked]>  Please share the scenario that
happened with the customer today.

Regards

Mostafa Saad
Last Mile  Mumzworld

On Thu, Jun 18, 2020 at 9:36 AM Radwa Ali <[email-masked]> wrote:

> Hi Sagar,
>
> Please proceed as per the confirmation below INC#  1131082 .
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> On Wed, Jun 17, 2020 at 4:47 PM Sagar Khawani <[email-masked]> wrote:
>
>> Zendesk
>>
>>
>>
>> *From:* Radwa Ali <[email-masked]>
>> *Sent:* Wednesday, June 17, 2020 4:42 PM
>> *To:* Mostafa saad <[email-masked]>; Shady Elgendy <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>; Sagar Khawani <
>> [email-masked]>
>> *Subject:* Urgent - refund exception - SO# 600822782
>>
>>
>>
>> Hi Mostafa and shady,
>>
>> Please approve the refund for this item as agreed as we need to refund
>> the customer ASAP and we will arrange collection once refunded.
>>
>>
>>
>> SO# 600822782
>>
>> SKU: TW-57190
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=170291>
>>
>>
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>