Subject: Re: Urgent Collection - Order No. 600859700 / CRA_AR_RE12560
From: Hyacinth Joyce <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Taiba Jeebly <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>
Date: Thu, 18 Jun 2020 10:15:40 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

The customer just called to follow up.

She informed that when she received a call about the collection the driver
informed her that due to her location which is in Fujairah collection will
be arranged with a different driver.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, 18 Jun 2020 at 10:01, Mostafa saad <[email-masked]> wrote:

> @Taiba Jeebly <[email-masked]> Please check here AWB (  JB277445  )
>
>
> @Hyacinth Joyce <[email-masked]>  This order was canceled by (
> Jeebly ) because the customer is not responding, so please call the
> customer again and confirm with them.
>
>
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Thu, Jun 18, 2020 at 9:51 AM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi team,
>>
>> The customer called to follow up and was very upset. The customer was
>> contacted a couple of times about collection, she waited and until today
>> the item is not yet collected.
>>
>> Kindly assist.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>