Subject: Re: 600890096 investigate This Case customer received wrong item
From: Mostafa Said <[email-masked]>
To: Pankaj Mahey <[email-masked]>, Vipul Arora <[email-masked]>, Furqan hameed <[email-masked]>
Cc: Muhammad Habib <[email-masked]>, "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>
Date: Thu, 18 Jun 2020 01:56:42 +0400
List-Id: <ccteam.mumzworld.com>

Dears,

I have gone through the CCTV footage for packing this order and it seems
like this item was wrong inbound,
The packer packed a black N decker item and it was labeled with the item
number or there's a wrong description on the site,
@Vipul Arora <[email-masked]> +Furqan hameed <[email-masked]> Please
check on this.
Footage attached below.

On Wed, Jun 17, 2020 at 9:20 PM Pankaj Mahey <[email-masked]> wrote:

> Hi Habib,
>
> Good evening
>
> Hope you are well,
>
> As per customer She placed  one Black N Deker 20L 2000w Waccume Cleaner,
> She said I receive small car vaccine Cleaner.
>
>
> Please Investigate This Case and revert to CS Team for arrange CRA of
> Return item and Delivery for correct item
>
> Please do the needful.
>
> C's Team
>
> FYI
>
>
> Thanks & Regards
> Pankaj
>
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