Subject: Re: Urgent Dispatch - 600861091_2// awb: OS01720995KS
From: Yaseen Shaqra <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: "Asad ." <[email-masked]>, Mary Anne Agapito <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Wed, 17 Jun 2020 17:46:57 +0400
List-Id: <ccteam.mumzworld.com>

@Zubair Wahid <[email-masked]> Please proceed and cancel the
shipment, as the customer is not interested to receive the shipment anymore

@Hussain Firoz Miyagamwala <[email-masked]> Please create the CRA at
the soonest

On Sun, Jun 14, 2020 at 2:39 PM Zubair Wahid <[email-masked]> wrote:

> Hi Asad
>
> I will have the team dedicate a few hours daily to sort the issues.
>
>
>
> On Sun, Jun 14, 2020 at 1:36 PM Asad . <[email-masked]> wrote:
>
>> Zubair, we need all supervisors to take turn and work on these
>> escalations. We are not getting responses fast enough.
>>
>>
>>
>> Kind Regards,
>>
>> *Asad Pirzada*
>> Chief Operations Officer
>>
>> *M * +971 504 09 5386
>> *E* [email-masked]
>>
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
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>> *From: *Mary Anne Agapito <[email-masked]>
>> *Date: *Sunday, 14 June 2020 at 11:14 AM
>> *To: *Zubair Wahid <[email-masked]>
>> *Cc: *"Raghu Nalloor (R3PL)" <[email-masked]>, "Azharuddin
>> Kalamuddin (R3PL)" <[email-masked]>, Hussain Firoz
>> Miyagamwala <[email-masked]>, customer care <[email-masked]>,
>> Eugene Mugisa <[email-masked]>, Ekta Jesswani <[email-masked]>,
>> Amir Julkarnain <[email-masked]>, Asad <[email-masked]>
>> *Subject: *Re: Urgent Dispatch - 600861091_2// awb: OS01720995KS
>>
>>
>>
>> Hi Zubair,
>>
>>
>>
>> May we have an update on this case?
>>
>>
>>
>> The customer is extremely upset and wants her order this week.
>>
>>
>>
>> Please we need an urgent update.
>>
>>
>>
>> Thank you
>>
>> Warm Regards,
>>
>>
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>>
>> On Sun, Jun 7, 2020 at 1:13 PM Zubair Wahid <[email-masked]> wrote:
>>
>> This order is partially picked, waiting for confirmation
>>
>>
>>
>>
>>
>>
>>
>> On Sun, Jun 7, 2020 at 10:43 AM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>> Hi Team,
>>
>>
>>
>> The customer is about to give birth in 5 days, please dispatch the order
>> asap.
>>
>>
>>
>> Thank you
>>
>> Warm Regards,
>>
>>
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE