Subject: RE: Order #600802976 // JB-142204 // Russell Hobbs - 21000 Occasions 8 Pan Multi Raclette // Defective
From: Anurag Thakur <[email-masked]>
To: Umang Mehrotra <[email-masked]>, Morgan Vaz <[email-masked]>, Sheldon Kevin Saldanha <[email-masked]>, Nadeem Ahmed Khan <[email-masked]>, Sultan Mohiuddin Adnan Sufi <[email-masked]>
Cc: customer care <[email-masked]>, Returns.fc <[email-masked]>, Kenneth Nwaso <[email-masked]>, Mohammed Tousif <[email-masked]>, Alina D'Souza <[email-masked]>, Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, Thamaraiselvan Rajasekar <[email-masked]>, Books - Wholesale <[email-masked]>
Date: Wed, 17 Jun 2020 11:46:27 +0000
List-Id: <ccteam.mumzworld.com>

Hi,

Item received, will send to service center today.

Thanks

<https://www.jashanmalgroup.com/>
Anurag Thakur​
Warehouse Incharge
Jashanmal National Company LLC
PO Box  1545    ,       Jebel Ali , Dubai       ,       United Arab Emirates
Tel: +971 4 3785711 Ext. 4711<tel:+971%204%203785711%20Ext.%204711>
[email-masked]<mailto:[email-masked]>
www.jashanmalgroup.com<https://www.jashanmalgroup.com/>
From: Umang Mehrotra [mailto:[email-masked]]
Sent: Wednesday, June 17, 2020 1:58 PM
To: Morgan Vaz <[email-masked]>; Sheldon Kevin Saldanha <[email-masked]>; Nadeem Ahmed Khan <[email-masked]>; Anurag Thakur <[email-masked]>; Sultan Mohiuddin Adnan Sufi <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Kenneth Nwaso <[email-masked]>; Mohammed Tousif <[email-masked]>; Alina D'Souza <[email-masked]>; Denmark A <[email-masked]>; Mohamed Magdy <[email-masked]>; Thamaraiselvan Rajasekar <[email-masked]>; Books - Wholesale <[email-masked]>
Subject: RE: Order #600802976 // JB-142204 // Russell Hobbs - 21000 Occasions 8 Pan Multi Raclette // Defective

Hi Anurag & Morgan,

Could you please confirm?

Regards,
Umang Mehrotra

From: Morgan Vaz [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Tuesday, June 16, 2020 6:59 PM
To: Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Sheldon Kevin Saldanha <[email-masked]<mailto:[email-masked]>>; Nadeem Ahmed Khan <[email-masked]<mailto:[email-masked]>>; Anurag Thakur <[email-masked]<mailto:[email-masked]>>; Sultan Mohiuddin Adnan Sufi <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Mohammed Tousif <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; Thamaraiselvan Rajasekar <[email-masked]<mailto:[email-masked]>>; Books - Wholesale <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600802976 // JB-142204 // Russell Hobbs - 21000 Occasions 8 Pan Multi Raclette // Defective

Dear Anurag,

Can you please confirm if our warehouse has received this unit from MUMZWORLD TEAM.

Thanks & Regards

<https://www.jashanmalgroup.com/>

Morgan Vaz​
Key Accounts Manager
Jashanmal National Company LLC
PO Box
1545
,
Dubai
,
United Arab Emirates
Tel: +97144174800 Ext: 4818<tel:+97144174800%20Ext:%204818>
[email-masked]<mailto:[email-masked]>
www.jashanmalgroup.com<https://www.jashanmalgroup.com/>
________________________________
From: Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 16, 2020 2:03 PM
To: Morgan Vaz <[email-masked]<mailto:[email-masked]>>; Sheldon Kevin Saldanha <[email-masked]<mailto:[email-masked]>>; Nadeem Ahmed Khan <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Mohammed Tousif <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; Thamaraiselvan Rajasekar <[email-masked]<mailto:[email-masked]>>; Books - Wholesale <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order #600802976 // JB-142204 // Russell Hobbs - 21000 Occasions 8 Pan Multi Raclette // Defective

Hi Morgan,

This is been delivered to your WH and not in service center.

Regards,

Umang Mehrotra

From: Morgan Vaz [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Sunday, June 7, 2020 2:30 PM
To: Sheldon Kevin Saldanha <[email-masked]<mailto:[email-masked]>>; Nadeem Ahmed Khan <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Mohammed Tousif <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; Thamaraiselvan Rajasekar <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Books - Wholesale <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order #600802976 // JB-142204 // Russell Hobbs - 21000 Occasions 8 Pan Multi Raclette // Defective

Dear Umang,

Can you please confirm if the unit is with you or at our service center, if its at our service center then please share the reference number from our SERVICE Center.

Thanks & Rgds

<https://www.jashanmalgroup.com/>

Morgan Vaz​

Key Accounts Manager

Jashanmal National Company LLC

PO Box

1545

,

Dubai

,

United Arab Emirates

Tel: +97144174800 Ext: 4818<tel:+97144174800%20Ext:%204818>

[email-masked]<mailto:[email-masked]>

www.jashanmalgroup.com<https://www.jashanmalgroup.com/>

From: Sheldon Kevin Saldanha <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 7, 2020 1:16 PM
To: Morgan Vaz <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Mohammed Tousif <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; Thamaraiselvan Rajasekar <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Books - Wholesale <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order #600802976 // JB-142204 // Russell Hobbs - 21000 Occasions 8 Pan Multi Raclette // Defective

Dear All,

Adding Mr. Morgan as he is the contact point for Russell Hobbs.

Thanks & Regards,

Mob - 0565070386

<https://www.jashanmalgroup.com/>

Sheldon Kevin Saldanha​

Sales Executive

Jashanmal National Company LLC

PO Box

1545

,

Dubai

,

United Arab Emirates

Tel: +97144174800 Ext 4193<tel:+97144174800%20Ext%204193>

[email-masked]<mailto:[email-masked]>

www.jashanmalgroup.com<https://www.jashanmalgroup.com/>

From: Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 7, 2020 1:09 PM
To: Books - Wholesale <[email-masked]<mailto:[email-masked]>>; Thamaraiselvan Rajasekar <[email-masked]<mailto:[email-masked]>>; Mohammed Tousif <[email-masked]<mailto:[email-masked]>>; Sheldon Kevin Saldanha <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order #600802976 // JB-142204 // Russell Hobbs - 21000 Occasions 8 Pan Multi Raclette // Defective

Dear Vendor,

Is there any update over the same?

Regards,

Umang Mehrotra

From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Thursday, May 28, 2020 7:31 PM
To: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Order #600802976 // JB-142204 // Russell Hobbs - 21000 Occasions 8 Pan Multi Raclette // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Also find the attached Video for your reference.

Comments :Hi, no visibility damage but as soon as we plug it in, the electricity shuts down. We couldn’t even use it at all. Thanks

We can’t use it at all and we’re never allowed to use it. The grill and electricity shuts down

Please help

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Regards,

Den mark

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DISCLAIMER:

This message is for the named addressee’s use only. It may contain confidential, privileged, proprietary, or otherwise private information
that may not be disclosed or used by any one other than the addressee(s) and is intended for the designated individual or entity recipient(s) only.
No one else may disclose, distribute or otherwise use the contents of this message.
Unauthorized use, disclosure, dissemination, duplication and/or distribution are strictly prohibited, and may be unlawful.
All personal messages express views solely of the sender, which are not to be attributed to Jashanmal National LLC or any of its subsidiaries and/or affiliates, and may not be copied
or distributed without this disclaimer.
If you receive this message in error, please immediately delete all copies of it from your system, destroy any hard copies and also notify us immediately
at +971 44174800 or by return e-mail to the sender.
Jashanmal National LLC and/or any of its subsidiaries and/or affiliates each reserves the right to /monitor all email communications passing through its network.
This E mail has been Virus scanned and has passed Anti-Spam rules set by Jashanmal National LLC

________________________________

DISCLAIMER:

This message is for the named addressee’s use only. It may contain confidential, privileged, proprietary, or otherwise private information
that may not be disclosed or used by any one other than the addressee(s) and is intended for the designated individual or entity recipient(s) only.
No one else may disclose, distribute or otherwise use the contents of this message.
Unauthorized use, disclosure, dissemination, duplication and/or distribution are strictly prohibited, and may be unlawful.
All personal messages express views solely of the sender, which are not to be attributed to Jashanmal National LLC or any of its subsidiaries and/or affiliates, and may not be copied
or distributed without this disclaimer.
If you receive this message in error, please immediately delete all copies of it from your system, destroy any hard copies and also notify us immediately
at +971 44174800 or by return e-mail to the sender.
Jashanmal National LLC and/or any of its subsidiaries and/or affiliates each reserves the right to /monitor all email communications passing through its network.
This E mail has been Virus scanned and has passed Anti-Spam rules set by Jashanmal National LLC