Subject: RE: Missing wheels 600857609 // Baby Plus - Twin Stroller With Reclining Seat - Red
From: Arafath {YL Online} <[email-masked]>
To: April De Torres <[email-masked]>, Arun Menon <[email-masked]>, YOUNGLIFE DO <[email-masked]>, Rashid PK <[email-masked]>
Cc: Denmark A <[email-masked]>, Mostafa saad <[email-masked]>, Kenneth Nwaso <[email-masked]>, customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>, "Samiya Sheikh" <[email-masked]>
Date: Wed, 17 Jun 2020 06:38:26 +0000
List-Id: <ccteam.mumzworld.com>

Hi april,

the spare part is not available,
So we request you to return the item at the earliest, and we send back you the new one.

Thanks & Regards,
Araftah

From: April De Torres [mailto:[email-masked]]
Sent: 16 June 2020 09:23
To: Arun Menon; YOUNGLIFE DO; Rashid PK; Arafath {YL Online}
Cc: Denmark A; Mostafa saad; Kenneth Nwaso; customer care; Mary Anne Agapito; Samiya Sheikh
Subject: Re: Missing wheels 600857609 // Baby Plus - Twin Stroller With Reclining Seat - Red

Team

Can somebody respond here? Thanks.

[https://drive.google.com/a/mumzworld.com/uc?id=0B6h8CWuEBuEXdmk0LWVFOFFrdEFLVFF3Zlo0T3gxRHZfQ0tZ&export=download]

On Mon, Jun 15, 2020 at 11:12 AM Samiya Sheikh <[email-masked]<mailto:[email-masked]>> wrote:
Hi @April De Torres<mailto:[email-masked]>

Kindly assist

Regards

On Mon, Jun 15, 2020 at 11:09 AM Samiya Sheikh <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Kindly update urgently and provide the 2nd wheel urgently.

Regards

On Sat, Jun 13, 2020 at 12:07 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Hi Arun,

Please respond.

Regards,

On Wed, Jun 10, 2020 at 11:28 AM Mary Anne Agapito <[email-masked]<mailto:[email-masked]>> wrote:
Hi Arun,

Please update us urgently, the customer keeps on following up.

Thank you
Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

On Wed, Jun 10, 2020 at 11:19 AM Samiya Sheikh <[email-masked]<mailto:[email-masked]>> wrote:
Hi Arun,

2 front wheels were missing from the stroller but only 1 was received by our team, Kindly provide the 2nd front wheel and update us urgently.

Regards

On Sun, Jun 7, 2020 at 3:41 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
@Samiya Sheikh<mailto:[email-masked]> Please be informed that upon checking the item  to send it back to the customer we found out that the front wheel is missing ,we just received only 1 piece from the vendor.

Regards,
Den mark

On Thu, May 28, 2020 at 4:53 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear All,

Spare item received and bound to reship to customer.

@Mostafa saad<mailto:[email-masked]> Please assist us to send the item back to the customer to the below address.

Regards,
Den mark

On Tue, May 26, 2020 at 5:19 PM Samiya Sheikh <[email-masked]<mailto:[email-masked]>> wrote:
  Hi Team,

Kindly note the below, arrange collection of the wheels.

Regards

---------- Forwarded message ---------
From: Arafath {YL Online} <[email-masked]<mailto:[email-masked]>>
Date: Tue, May 26, 2020 at 3:17 PM
Subject: RE: Missing wheels 600857609 // Baby Plus - Twin Stroller With Reclining Seat - Red
To: Arun Menon <[email-masked]<mailto:[email-masked]>>, Samiya Sheikh <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>, April De Torres <[email-masked]<mailto:[email-masked]>>, Sajan E. <[email-masked]<mailto:[email-masked]>>

Hi Samiya,

Wheel is ready here for collection.

Thanks,
Arafath

From: Arun Menon
Sent: 26 May 2020 12:03
To: Samiya Sheikh; Arafath {YL Online}; Sajan E.
Cc: customer care; April De Torres
Subject: RE: Missing wheels 600857609 // Baby Plus - Twin Stroller With Reclining Seat - Red

Arafath,

Pls confirm..

Arun Menon
Manager – Finance
Younglife Trading
PO Box # 18742, UAE
Tel +9710 48163075 |  GSM +9715 61137257 |  Fax +9714 8807223 | E:[email-masked]<mailto:[email-masked]>

From: Samiya Sheikh [mailto:[email-masked]<mailto:[email-masked]>]
Sent: 26 May 2020 12:02
To: Arun Menon
Cc: customer care; April De Torres
Subject: Re: Missing wheels 600857609 // Baby Plus - Twin Stroller With Reclining Seat - Red

Hi Arun,

the following customer received her item but the front wheels are missing: Kindly check and update if the wheels are available.

@April De Torres<mailto:[email-masked]> kindly assist.

Regards

On Mon, May 25, 2020 at 10:14 AM Samiya Sheikh <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Kindly assist.

Regards

On Sat, May 23, 2020 at 12:08 PM Samiya Sheikh <[email-masked]<mailto:[email-masked]>> wrote:
Hi Arun,

the following customer received her item but the front wheels are missing: Kindly check and update if the wheels are available.

Regards