Subject: Re: Incomplete Shipment - 700232767// awb: JB234921
From: Denmark A <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Taqwa Ali <[email-masked]>, Mostafa saad <[email-masked]>, Farooq <[email-masked]>, Mary Anne Agapito <[email-masked]>, Eugene Mugisa <[email-masked]>, Taiba <[email-masked]>, Samiya Sheikh <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>
Date: Wed, 17 Jun 2020 09:38:02 +0400
List-Id: <ccteam.mumzworld.com>

@Mostafa saad <[email-masked]> Please give me an update before we
proceed.

Regards,

On Tue, Jun 16, 2020 at 6:23 PM Alina D'Souza <[email-masked]> wrote:

> Hi Denmark,
>
> Update asap.
>
> @Taqwa Ali <[email-masked]> Proceed to GC
>
> Regards,
> Alina
>
> On Tue, Jun 16, 2020 at 5:54 PM Taqwa Ali <[email-masked]> wrote:
>
>> Dear Team
>>
>> Please update CRA, CM is waiting for the GC
>>
>> Regards
>> Taqwa
>>
>> On Tue, Jun 16, 2020 at 4:58 PM Taqwa Ali <[email-masked]> wrote:
>>
>>> Dear Team
>>>
>>> Missing items :
>>>
>>> GT-CH02802-10
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=180465> Chicco
>>> - Sweet Perfumed Water 100ml
>>> GT-CH02736-20
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=145532> Chicco
>>> Nappy Cream in Jar 200ML
>>> AG-6291105812856
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=767383> Al
>>> Ain Bambini Baby Water, 330 ml - Pack of 12
>>> PA220
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1061030>
>>>                  Philips Avent - Air Soother 0-6M Mix Deco, 2pc
>>> PA162-White
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=142512>
>>>        Philips Avent Soothers SIL 6-18M TRX2 BPA-Free - White
>>> PA221
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1061031>
>>>                  Philips Avent - Air Soother 6-18M Mix Deco, 2pc
>>> Regards
>>> Taqwa
>>>
>>> On Tue, Jun 16, 2020 at 4:45 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> Hello Taqwa
>>>>
>>>> Please advise which items missing before the refund to proceed.
>>>>
>>>>
>>>> @Denmark A <[email-masked]>  Please hold it tell we get the
>>>> update.
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> LM Supervisor at Mumzworld
>>>>
>>>>
>>>> On Tue, Jun 16, 2020 at 4:43 PM Taqwa Ali <[email-masked]> wrote:
>>>>
>>>>> Dear Denmark
>>>>>
>>>>> Please update the CRA for the missing item to refund the CM
>>>>>
>>>>> Regards
>>>>> Taqwa
>>>>>
>>>>> On Tue, Jun 16, 2020 at 4:10 PM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Thanks Mostafa,
>>>>>>
>>>>>> Can you please tell me which items are with you.
>>>>>>
>>>>>> @Taqwa Ali <[email-masked]> please give gc of the item which is
>>>>>> not sent to the 1 box.
>>>>>>
>>>>>> Regards,
>>>>>> Alina
>>>>>>
>>>>>> On Tue, Jun 16, 2020 at 4:00 PM Mostafa saad <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> @Farooq <[email-masked]>  Thanks
>>>>>>>
>>>>>>>
>>>>>>> @Alina D'Souza <[email-masked]>  Now we have only one box
>>>>>>> Missing not delivered to the customer so if the customer need the missing
>>>>>>> item please place a new order to her if not please give her a refund for
>>>>>>> the missing item.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Mostafa Saad
>>>>>>> LM Supervisor at Mumzworld
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Jun 16, 2020 at 3:48 PM Farooq <[email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Mostafa -  Claim is customer received 1 box under JB234921 Same
>>>>>>>> has been delivered already , Please check for 2nd as we have got only 1
>>>>>>>> part and delivered to customer.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards ,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *Muhammad Farooq Javed *
>>>>>>>> Operations Manager
>>>>>>>>
>>>>>>>>  <http://www.jeebly.com/>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *JEEBLY LLC*
>>>>>>>>
>>>>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>>>>
>>>>>>>> Dubai | United Arab Emirates
>>>>>>>>
>>>>>>>> t: +971 800 533259
>>>>>>>>
>>>>>>>> m: +971 504330629
>>>>>>>>
>>>>>>>> e: [email-masked]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>>>>
>>>>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>>>>> Youtube icon]
>>>>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ------------------------------
>>>>>>>> *From:* Mostafa saad <[email-masked]>
>>>>>>>> *Sent:* Tuesday, June 16, 2020 3:33 PM
>>>>>>>> *To:* Farooq <[email-masked]>
>>>>>>>> *Cc:* Alina D'Souza <[email-masked]>; Taqwa Ali <
>>>>>>>> [email-masked]>; Mary Anne Agapito <[email-masked]>;
>>>>>>>> Eugene Mugisa <[email-masked]>; Taiba <[email-masked]>;
>>>>>>>> Samiya Sheikh <[email-masked]>; customer care <
>>>>>>>> [email-masked]>; Denmark A <[email-masked]>;
>>>>>>>> Returns.fc <[email-masked]>; Hyacinth Joyce <
>>>>>>>> [email-masked]>
>>>>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>>>>
>>>>>>>> @Farooq <[email-masked]>  Thanks for your reply but now the
>>>>>>>> customer said she didn't receive it so please share with us the POD and
>>>>>>>> please confirm with your team for this order already delivered to the
>>>>>>>> correct address.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Jun 16, 2020 at 3:26 PM Farooq <[email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hi Mostafa - Delivered to customer
>>>>>>>>
>>>>>>>> Best Regards ,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *Muhammad Farooq Javed *
>>>>>>>> Operations Manager
>>>>>>>>
>>>>>>>>  <http://www.jeebly.com/>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *JEEBLY LLC*
>>>>>>>>
>>>>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>>>>
>>>>>>>> Dubai | United Arab Emirates
>>>>>>>>
>>>>>>>> t: +971 800 533259
>>>>>>>>
>>>>>>>> m: +971 504330629
>>>>>>>>
>>>>>>>> e: [email-masked]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>>>>
>>>>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>>>>> Youtube icon]
>>>>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ------------------------------
>>>>>>>> *From:* Mostafa saad <[email-masked]>
>>>>>>>> *Sent:* Tuesday, June 16, 2020 3:24 PM
>>>>>>>> *To:* Alina D'Souza <[email-masked]>; Farooq <
>>>>>>>> [email-masked]>
>>>>>>>> *Cc:* Taqwa Ali <[email-masked]>; Mary Anne Agapito <
>>>>>>>> [email-masked]>; Eugene Mugisa <[email-masked]>;
>>>>>>>> Taiba <[email-masked]>; Samiya Sheikh <[email-masked]>;
>>>>>>>> customer care <[email-masked]>; Denmark A <
>>>>>>>> [email-masked]>; Returns.fc <[email-masked]>;
>>>>>>>> Hyacinth Joyce <[email-masked]>
>>>>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>>>>
>>>>>>>> @Farooq <[email-masked]>  you were received on the box so
>>>>>>>> please confirm if you deliver it to the customer or you returned it to the
>>>>>>>> WH.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Jun 16, 2020 at 3:21 PM Alina D'Souza <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hi Mostafa,
>>>>>>>>
>>>>>>>> Please check customer claims no item received.
>>>>>>>>
>>>>>>>> We need to collct from the above number given in abu dhabhi
>>>>>>>>
>>>>>>>> Kindly confirm if it was delivered to wrong address by the driver
>>>>>>>> so that can give a gc to the customer
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Alina
>>>>>>>>
>>>>>>>> On Tue, 16 Jun 2020, 3:12 pm Taqwa Ali, <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Dear Team
>>>>>>>>
>>>>>>>> I called CM, and she confirmed that she received a call from this
>>>>>>>> number ( 0508828181), but the CM saying the courier company is calling her
>>>>>>>> for the collection.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>> Taqwa
>>>>>>>>
>>>>>>>> On Tue, Jun 16, 2020 at 2:53 PM Alina D'Souza <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> @Taqwa Ali <[email-masked]> please check and call
>>>>>>>> the customer again and ask the customer.
>>>>>>>>
>>>>>>>> We need to be sure , also confirm the contact number of thee
>>>>>>>> customer who called her
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Alina
>>>>>>>>
>>>>>>>> On Tue, Jun 16, 2020 at 2:48 PM Mostafa saad <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hello Alina
>>>>>>>>
>>>>>>>>
>>>>>>>> Please check again because the customer said she received one box
>>>>>>>> and the 2nd box is not received so as per Mary she requested us to collect
>>>>>>>> the item that was delivered and we make it but the customer refuses to give
>>>>>>>> the driver the item.
>>>>>>>>
>>>>>>>> Now you said that the customer did not receive the order !!!
>>>>>>>>
>>>>>>>> Kindly call the customer and confirm with here what is the correct
>>>>>>>> issue to help her to solve it.
>>>>>>>> .
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Jun 16, 2020 at 2:44 PM Alina D'Souza <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hi Eugene / Mostafa,
>>>>>>>>
>>>>>>>> This customer complaining of the item was delivered to Wrong
>>>>>>>> customer in ABU DHABI and not her
>>>>>>>>
>>>>>>>> Please advise asap customer is asking for a gc and refund
>>>>>>>>
>>>>>>>> Customer said he never received the order.
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Alina
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sun, Jun 14, 2020 at 4:06 PM Alina D'Souza <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> @Samiya Sheikh <[email-masked]> customer cancelled delivery
>>>>>>>> Please check and advise.
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Alina
>>>>>>>>
>>>>>>>> On Thu, Jun 11, 2020 at 11:14 AM Mostafa saad <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> @Taiba Jeebly <[email-masked]>  Thanks for your email
>>>>>>>>
>>>>>>>>
>>>>>>>> @Mary Anne Agapito <[email-masked]>  Please advise what is
>>>>>>>> the next step
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, Jun 11, 2020 at 11:13 AM Taiba <[email-masked]> wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>> Hi Mostafa,
>>>>>>>>
>>>>>>>> Reason has not been specified. We can still proceed with the
>>>>>>>> collection if the customer requires it!
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *Taiba Asghar*
>>>>>>>> Key Account Executive
>>>>>>>>
>>>>>>>>  <http://www.jeebly.com/>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *JEEBLY LLC*
>>>>>>>>
>>>>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>>>>
>>>>>>>> Dubai | United Arab Emirates
>>>>>>>>
>>>>>>>> t: +971 800 533259
>>>>>>>>
>>>>>>>> m: +971 52 314 8509
>>>>>>>>
>>>>>>>> e: [email-masked] <[email-masked]>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>>>>
>>>>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>>>>> Youtube icon]
>>>>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ------------------------------
>>>>>>>> *From:* Mostafa saad <[email-masked]>
>>>>>>>> *Sent:* Thursday, June 11, 2020 11:06 AM
>>>>>>>> *To:* Taiba <[email-masked]>
>>>>>>>> *Cc:* Samiya Sheikh <[email-masked]>; Alina D'Souza <
>>>>>>>> [email-masked]>; Mary Anne Agapito <[email-masked]>;
>>>>>>>> Eugene Mugisa <[email-masked]>; customer care <
>>>>>>>> [email-masked]>; Denmark A <[email-masked]>;
>>>>>>>> Returns.fc <[email-masked]>; Hyacinth Joyce <
>>>>>>>> [email-masked]>; Taqwa Ali <[email-masked]>
>>>>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>>>>
>>>>>>>> Hello Taiba
>>>>>>>>
>>>>>>>> Please share with me the reason for the cancellation !!!!
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, Jun 11, 2020 at 10:25 AM Taiba <[email-masked]> wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>> Team,
>>>>>>>>
>>>>>>>> The collection has been cancelled.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *Taiba Asghar*
>>>>>>>> Key Account Executive
>>>>>>>>
>>>>>>>>  <http://www.jeebly.com/>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *JEEBLY LLC*
>>>>>>>>
>>>>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>>>>
>>>>>>>> Dubai | United Arab Emirates
>>>>>>>>
>>>>>>>> t: +971 800 533259
>>>>>>>>
>>>>>>>> m: +971 52 314 8509
>>>>>>>>
>>>>>>>> e: [email-masked] <[email-masked]>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>>>>
>>>>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>>>>> Youtube icon]
>>>>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ------------------------------
>>>>>>>> *From:* Mostafa saad <[email-masked]>
>>>>>>>> *Sent:* Thursday, June 11, 2020 8:55 AM
>>>>>>>> *To:* Samiya Sheikh <[email-masked]>
>>>>>>>> *Cc:* Alina D'Souza <[email-masked]>; Taiba <[email-masked]>;
>>>>>>>> Mary Anne Agapito <[email-masked]>; Eugene Mugisa <
>>>>>>>> [email-masked]>; customer care <[email-masked]>;
>>>>>>>> Denmark A <[email-masked]>; Returns.fc <
>>>>>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>;
>>>>>>>> Taqwa Ali <[email-masked]>
>>>>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>>>>
>>>>>>>> @Taiba Jeebly <[email-masked]>  Please share your feedback.
>>>>>>>>
>>>>>>>> AWB ( JB276018 )
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Jun 10, 2020 at 6:52 PM Samiya Sheikh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> Please confirm if this is collected, Kindly update.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> On Sun, Jun 7, 2020 at 11:39 AM Taqwa Ali <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Dear Team
>>>>>>>>
>>>>>>>> Please update the CM want the refund ASAP
>>>>>>>>
>>>>>>>> Regards
>>>>>>>> Taqwa
>>>>>>>>
>>>>>>>> On Wed, Jun 3, 2020 at 10:45 AM Taiba <[email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hi Mostafa,
>>>>>>>>
>>>>>>>> Kindly add this in the RVP data for today.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *Taiba Asghar*
>>>>>>>> Key Account Executive
>>>>>>>>
>>>>>>>>  <http://www.jeebly.com/>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *JEEBLY LLC*
>>>>>>>>
>>>>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>>>>
>>>>>>>> Dubai | United Arab Emirates
>>>>>>>>
>>>>>>>> t: +971 800 533259
>>>>>>>>
>>>>>>>> m: +971 52 314 8509
>>>>>>>>
>>>>>>>> e: [email-masked] <[email-masked]>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>>>>
>>>>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>>>>> Youtube icon]
>>>>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ------------------------------
>>>>>>>> *From:* Mostafa saad <[email-masked]>
>>>>>>>> *Sent:* Wednesday, June 3, 2020 8:40 AM
>>>>>>>> *To:* Alina D'Souza <[email-masked]>; Taiba <[email-masked]>
>>>>>>>> *Cc:* Mary Anne Agapito <[email-masked]>; Eugene Mugisa <
>>>>>>>> [email-masked]>; customer care <[email-masked]>;
>>>>>>>> Denmark A <[email-masked]>; Returns.fc <
>>>>>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>
>>>>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>>>>
>>>>>>>> @Taiba Jeebly <[email-masked]>  Please create a
>>>>>>>> new reverse pickup for this order and collect it from the customer ASAP.
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Jun 3, 2020 at 1:14 AM Alina D'Souza <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> @Mostafa saad <[email-masked]>
>>>>>>>>
>>>>>>>> Wrong customer order delivered
>>>>>>>>
>>>>>>>> Collection at below address
>>>>>>>>
>>>>>>>> Shipping Address
>>>>>>>> SHIP TOshamma alamimi
>>>>>>>> شارع المرجان
>>>>>>>> المناصير / فيلا 82
>>>>>>>> Abu Dhabi
>>>>>>>> United Arab Emirates Map
>>>>>>>> SHIP AREA
>>>>>>>> SHIP PHONE971508828181
>>>>>>>>
>>>>>>>> On Wed, Jun 3, 2020 at 1:13 AM Alina D'Souza <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hi Mostafa,
>>>>>>>>
>>>>>>>> Please arrange collection CRA_AR_RE12356
>>>>>>>>
>>>>>>>> On Fri, May 29, 2020 at 9:24 PM Mary Anne Agapito <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hi Mostafa,
>>>>>>>>
>>>>>>>> It is Alina who can provide what you're requesting.
>>>>>>>>
>>>>>>>> @Alina D'Souza <[email-masked]> - please create the CRA to
>>>>>>>> arrange the collection.
>>>>>>>>
>>>>>>>> Thank you
>>>>>>>> Warm Regards,
>>>>>>>>
>>>>>>>> *Mary Anne Agapito*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, May 27, 2020 at 8:32 AM Mostafa saad <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hello Mary
>>>>>>>>
>>>>>>>> Please share the CRA to proceed.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, May 26, 2020 at 5:36 PM Mary Anne Agapito <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hi Mostafa and Eugene,
>>>>>>>>
>>>>>>>> It seems this is not a return issue but wrong delivery.
>>>>>>>>
>>>>>>>> Please have one of our drivers collect the items to Shamma Al Amimi
>>>>>>>> tomorrow.
>>>>>>>>
>>>>>>>> The address was given in the previous email.
>>>>>>>>
>>>>>>>> @Denmark A <[email-masked]> @Returns.fc
>>>>>>>> <[email-masked]>  - please advise when received to
>>>>>>>> process the refund.
>>>>>>>>
>>>>>>>> Thank you
>>>>>>>> Warm Regards,
>>>>>>>>
>>>>>>>> *Mary Anne Agapito*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, May 26, 2020 at 5:24 PM Mary Anne Agapito <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> In relation to this case, the rest of the items missing was
>>>>>>>> incorrectly delivered to another customer.
>>>>>>>>
>>>>>>>> @Alina D'Souza <[email-masked]>  @Hyacinth Joyce
>>>>>>>> <[email-masked]> - please arrange the collection urgently
>>>>>>>> tomorrow, because the person who received it will only be available
>>>>>>>> tomorrow.
>>>>>>>>
>>>>>>>> The address was given below:
>>>>>>>>
>>>>>>>> Shipping Address
>>>>>>>> SHIP TOshamma alamimi
>>>>>>>> شارع المرجان
>>>>>>>> المناصير / فيلا 82
>>>>>>>> Abu Dhabi
>>>>>>>> United Arab Emirates Map
>>>>>>>> SHIP AREA
>>>>>>>> SHIP PHONE971508828181
>>>>>>>>
>>>>>>>> @Denmark A <[email-masked]> - please create the CRA when
>>>>>>>> received, the customer doesn't want her order anymore to initiate the
>>>>>>>> refund process
>>>>>>>>
>>>>>>>> Thank you
>>>>>>>> Warm Regards,
>>>>>>>>
>>>>>>>> *Mary Anne Agapito*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, May 25, 2020 at 8:57 AM Mostafa saad <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hello Mary
>>>>>>>>
>>>>>>>> We receive only one box from OB team. so please palace new order
>>>>>>>> for the missing item to proceed.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sun, May 24, 2020 at 12:17 PM Mary Anne Agapito <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hi Mostafa,
>>>>>>>>
>>>>>>>> May we have an update on this shipment?
>>>>>>>>
>>>>>>>> Please advise. Thank you
>>>>>>>> Warm Regards,
>>>>>>>>
>>>>>>>> *Mary Anne Agapito*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, May 21, 2020 at 10:53 AM Samiya Sheikh <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hi Mostafa,
>>>>>>>>
>>>>>>>> order 700232767 is in 2 shipments but courier confirmed they
>>>>>>>> received 1. kindly assist.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> On Tue, May 19, 2020 at 1:18 PM Farooq <[email-masked]> wrote:
>>>>>>>>
>>>>>>>> FYI
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards ,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *Muhammad Farooq Javed *
>>>>>>>> Operations Manager
>>>>>>>>
>>>>>>>>  <http://www.jeebly.com/>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *JEEBLY LLC*
>>>>>>>>
>>>>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>>>>
>>>>>>>> Dubai | United Arab Emirates
>>>>>>>>
>>>>>>>> t: +971 800 533259
>>>>>>>>
>>>>>>>> m: +971 504330629
>>>>>>>>
>>>>>>>> e: [email-masked]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>>>>
>>>>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>>>>> Youtube icon]
>>>>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ------------------------------
>>>>>>>> *From:* Farooq <[email-masked]>
>>>>>>>> *Sent:* Tuesday, May 19, 2020 1:18 PM
>>>>>>>> *To:* Mary Anne Agapito <[email-masked]>
>>>>>>>> *Cc:* customer care <[email-masked]>; Eugene Mugisa <
>>>>>>>> [email-masked]>; Mostafa saad <[email-masked]>
>>>>>>>> *Subject:* Re: Incomplete Shipment - 700232767// awb: JB234921
>>>>>>>>
>>>>>>>> Hi Mary -  We received 1 Box against the ref , Please confirm with
>>>>>>>> team and update.
>>>>>>>>
>>>>>>>> Best Regards ,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *Muhammad Farooq Javed *
>>>>>>>> Operations Manager
>>>>>>>>
>>>>>>>>  <http://www.jeebly.com/>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *JEEBLY LLC*
>>>>>>>>
>>>>>>>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>>>>>>>
>>>>>>>> Dubai | United Arab Emirates
>>>>>>>>
>>>>>>>> t: +971 800 533259
>>>>>>>>
>>>>>>>> m: +971 504330629
>>>>>>>>
>>>>>>>> e: [email-masked]
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *www.jeebly.com <http://www.jeebly.com/>*
>>>>>>>>
>>>>>>>>  <https://www.facebook.com/jeeblynow/>   [image:
>>>>>>>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>>>>>>>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image:
>>>>>>>> Youtube icon]
>>>>>>>> <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>>>>>>>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ------------------------------
>>>>>>>> *From:* Mary Anne Agapito <[email-masked]
>>>>>>>>
>>>>>>>>