Subject: Re: FW: Website Enquiry - Compliment
From: Malak Nobeh <[email-masked]>
To: Consumer Rights <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 16 Jun 2020 19:09:31 +0400
List-Id: <ccteam.mumzworld.com>

Hello,

We have contacted the customer through the phone, and we will ensure to
deliver the missing item by the next 24-48 hours ( customer agreed).

Thank you.

On Tue, 16 Jun 2020 at 09:46, Consumer Rights <[email-masked]>
wrote:

> Dear Malak,
>
> Hope all is well,
>
> Unfortunately we received a complaint (attached) in regards to the
> company. We would appreciate if the matter is resolved as we are here to
> protect our business partners. Kindly escalate the matter to the concerned
> department and contact the customer for any clarifications/documentations.
>
> Apologies for the inconvenience,
>
>
>
>
>
> *حقوق المستهلك*
>
>
>
> *Consumer Rights*
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> *D*
>
> +971 4 4461516
>
>
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>
>
>
> *dda.gov.ae*
> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdda.gov.ae%2F&data=02%7C01%7CConsumer.Rights%40dda.gov.ae%7Cd7df909994ae460d3c0008d80cf3c2e6%7Ceee3385e742f4e2eb130e496ed7d6a49%7C0%7C0%7C637273588374525383&sdata=bVFFtppb6hrimNQFfkpvjPRM77KQ15bL0umrzURZfH4%3D&reserved=0>
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> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fae.linkedin.com%2Fcompany%2Fdubai-development-authority&data=02%7C01%7CConsumer.Rights%40dda.gov.ae%7Cd7df909994ae460d3c0008d80cf3c2e6%7Ceee3385e742f4e2eb130e496ed7d6a49%7C0%7C0%7C637273588374535375&sdata=a9l2lDY0iUznwnCwCT4N6p9TAyKE%2Bd9kRiS9cVby9u4%3D&reserved=0>
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> *From:* [email-masked] <[email-masked]> *On Behalf Of *DDA Website
> *Sent:* Sunday, June 14, 2020 4:07 PM
> *To:* Info DDA <[email-masked]>
> *Subject:* Website Enquiry - Compliment
>
>
>
> ⚠
>
> *CAUTION: This Is An External Email.*
>
> Name: Salama
> Email: [email-masked]
> Phone: 0566782493
> Type of Query: Compliment
> Message: السادة سلطة دبي للتطوير المحترمين ،
> السلام عليكم ورحمة الله وبركاته
> تحية طيبه وبعد ،
>
> لدي شكوى ضد شركة " ممزورلد " والسبب يعود الى تأخير تسليم الطلبات وتجاهل
> الزبون من قبلهم . تم طلب الطلبية في تاريخ 14/4 والى الان لم تصل ! . احاول
> جاهده في التواصل معهم عبر الوسائل الممكنه مثل الانستقرام والايميل والخ …
> ولا يوجد اي رد منهم ، وهناك ملاحظة اخرى الا وهي يتم توصيل الطلبات للبلوقرز
> والمشاهير عبر وسائل التواصل في غضون ثلاثة ايام فقط ولهم الافضلية على باقي
> افراد المجتمع !.
>
> الرجاء النظر في حالة هذه الشكوى .
> رقم الطلبية : 700231072
>

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